Anna Garland
Damascus,OR
Summary
Ambitious graduate with a BS in English, specializing in communication. Offers over five years of experience in a variety of work environments, including customer service and public relations. Excels in both oral and written communication, conflict resolution, and team-building. Seeking to continue education with the goal of becoming an English language teacher.
Overview
3
3
years of professional experience
Work History
Front End Associate
Fred Meyer
03.2020 - Current
- Assisted customers with returns, money transfers, bill payments, money orders, lottery sales, and general questions/concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with self-checkout machine operations.
Faculty Office Assistant
Corban University
09.2021 - 05.2023
- Collaborated with various departments to coordinate campus events.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Completed clerical tasks such as filing, copying, and distributing mail.
Volunteer English Tutor
Mid-Valley Literacy Center
01.2023 - 03.2023
- Used variety of teaching methods to successfully help wide range of students.
- Evaluated student performance, identified improvement areas and set tasks to aid goal achievement
- Improved students' written and verbal English skills through personalized learning programs.
Public Relations Intern
Santiam Canyon Long-Term Recovery Group
09.2021 - 12.2021
- Prepared social media posts with eye for viral content strategies.
- Published website content promoting organization's mission.
- Assisted with drafting and editing of radio talking points and elevator speech.
Education
Bachelor of Science - English: Communications
Corban University
Salem, OR05.2023
Skills
- Customer Service Excellence
- Complex Problem-Solving
- Communications Strategies
- Teamwork
- Multitasking
- Flexible Attitude
Timeline
Volunteer English Tutor
Mid-Valley Literacy Center
01.2023 - 03.2023
Faculty Office Assistant
Corban University
09.2021 - 05.2023
Public Relations Intern
Santiam Canyon Long-Term Recovery Group
09.2021 - 12.2021
Front End Associate
Fred Meyer
03.2020 - Current
Bachelor of Science - English: Communications
Corban University