Anna Gentile
Metro Physical & Aquatic Therapy
Huntington,NY
11
years of professional experience
Results-driven billing and payment posting specialist with experience in physical therapy claims, payer follow-up, and accounts receivable management. Known for accurate payment posting, professional patient communication, and HIPAA-compliant handling of sensitive records. Ready to support efficient billing operations and stronger collections.
Work History
Medical Biller/Payment Poster/Accounts Payable Specialist
4 Years 7 Months- Processed medical claims for physical therapy services, ensuring coding accuracy and timely submission.
- Resolved claim rejections by correcting documentation, coding, and payer-specific requirements.
- Posted payments and adjustments accurately in billing system, maintaining clean account records.
- Accurately entered patient demographic and billing information in the billing system to enable tracking history and maintain accurate records.
- Communicated with patients regarding balances, coverage questions, and billing concerns professionally.
- Collected payments and applied to patient accounts.
- Prepared ACH, check, and wire payments while maintaining accurate payment records.
- Posted insurance and patient payments accurately across billing systems.
- Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.
- Generated monthly billing and posting reports for management review.
- Maintained compliance with HIPAA regulations while handling sensitive patient information during payment posting tasks.
Medical Biller/Payment Poster
7 Years 2 Months- Reconciled patient accounts, applying payments, adjustments, and resolving balance discrepancies.
- Monitored accounts receivable, prioritizing delinquent claims and improving collection follow-up.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on a regular basis.
- Verified insurance eligibility, benefits, and authorization requirements before claim submission.
- Communicated with payers and patients to resolve billing questions and account issues.
- Posted insurance and patient payments accurately into the billing system, maintaining clean account records.
Education
Associate of Science - Health Administration
Skills
Electronic claims processing
Payment posting
HIPAA compliant
Accounts receivable management
Payment processing
Insurance management
Records administration
CPT knowledge
Patient payment collections
Maintains strict confidentiality
Verification/authorization
Epic/ TheraOffice / Webpt
Notary
Timeline
Medical Biller/Payment Poster/Accounts Payable Specialist
Metro Physical & Aquatic Therapy
04.2022 - 11.2026Read More
Medical Biller/Payment Poster
Lifelong Therapeutics
01.2016 - 03.2023Read More
SUNY, Farmingdale
Associate of Science from Health Administration
Read More