Anna Giandjian
Las Vegas,NV
Summary
Developed strong customer service and organizational skills in fast-paced environment, including handling administrative tasks and managing client interactions. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively. Focused on creating positive experiences and ensuring efficient operations.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Pristine Restoration
09.2024 - 01.2025
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
Coordinator
Giarzeli LLC
03.2021 - 01.2022
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Entered data, generated reports, and produced tracking documents.
Education
Associate of Science - Hospitality Management
College of Southern Nevada
Las Vegas, NV05-2026
Skills
- Excellent communication
- Problem-solving skills
- Hospitality services
- Time management
- Scheduling appointments
- Maintaining cleanliness
- Multitasking and organization
- Customer service
- Complaint resolution
- Armenian fluency
- Work prioritization
- Recordkeeping
Languages
Armenian
Professional Working
English
Native or Bilingual
Timeline
Front Desk Assistant
Pristine Restoration
09.2024 - 01.2025
Coordinator
Giarzeli LLC
03.2021 - 01.2022
Associate of Science - Hospitality Management
College of Southern Nevada