Anna-Grace Powell
Searcy,US
Summary
Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Ulta Beauty Inc.
Searcy, AR
10.2024 - Current
- Supervise the front end of the store
- Run the Cashwrap area
- Train all new hires
- Override the register when necessary
- Ensure associates are on task and given task to do
- Ensure associates are meeting their goals and quotas on numbers · Coach associates when they need more support
- Check associate’s percentage’s and meet with the ones who may be falling behind
- Step in when there is an issue with a customer
- Greet customers
- Solve problems, complaints, or tricky returns
- Push the Ulta rewards program, credit card applications and current/upcoming promotions
- Stock and clean the register area
- Open and close the registers (for counting money or to get change for someone)
- Help to hit store goals
- Assist with daily operations
- Coordinate my team to maximize productivity
- Meet with managers
- Remove guest from the store when necessary
- Supervised daily operations of cash register and point-of-sale systems.
Deli/Bakery Staff
Walmart Neighborhood Market
SEARCY, Arkansas
07.2024 - 10.2024
- Record production or operational data on specified forms.
- Check the quality of raw or cooked food products to ensure that standards are met.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
- Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
- Estimate expected food consumption, requisition or purchase supplies, or procure food from storage.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Resolve customer complaints regarding sales and service.
- Identify interested customers to provide them with additional information.
- Review operational records and reports to project sales and determine profitability.
- Arrange for storage facilities when required.
- Stock shelves with products.
- Examine products or materials to estimate quantities or weight and type of container required for storage.
Staff Nursery
Searcy First Assembly of God
Searcy, Arkansas
01.2024 - 08.2024
- Bottles and prepare formulas.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Remove hazards and develop appropriate boundaries and rules to create a safe environment for children.
- Organize and conduct age-appropriate recreational activities, such as games, arts and crafts.
- Perform first aid or cardiopulmonary resuscitation (CPR) when required.
- Observe and monitor children's play activities.
- Sanitize toys and play equipment.
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Gym Staff
Harding University
Searcy, AR
08.2021 - 05.2024
- Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Provide for entertainment and set up related decorations and equipment.
- Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
Waitress
Searcy Country Club
Searcy, Ar
05.2022 - 01.2023
- Escort customers to their tables.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Collect payments from customers.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Take orders from patrons for food or beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Prepare checks that itemize and total meal costs and sales taxes.
- Describe and recommend wines to customers.
- Clean tables or counters after patrons have finished dining.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Inform customers of daily specials.
- Garnish and decorate dishes in preparation for serving.
Sales Representative and Stocker
Bath and Body Works
Searcy, AR
07.2021 - 05.2022
- Take photographs of displays or signage.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand
- Keep areas neat while working and return items to correct locations following demonstrations.or woodworking power tools, according to specifications.
- Store, pack, and maintain records of props and display items.
- Install decorations, such as flags, banners, festive lights, or bunting on or in a building, street, exhibit hall, or booth.
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as prepared sketches show.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Stock shelves with products.
- Sell products being promoted and keep records of sales.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Suggest specific product purchases to meet customers' needs.
Carhop
Sonic
Searcy, AR
08.2020 - 07.2021
- Clean food preparation areas, cooking surfaces, and utensils.
- Maintain sanitation, health, and safety standards in work areas.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Serve orders to customers at windows, counters, or tables.
- Measure ingredients required for specific food items being prepared.
Education
Bachelor of Science - Exercise Science
University of Central Arkansas
Searcy, AR05.2027
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Product knowledge
- New hire training
Timeline
Cashier Team Lead
Ulta Beauty Inc.
10.2024 - Current
Deli/Bakery Staff
Walmart Neighborhood Market
07.2024 - 10.2024
Staff Nursery
Searcy First Assembly of God
01.2024 - 08.2024
Waitress
Searcy Country Club
05.2022 - 01.2023
Gym Staff
Harding University
08.2021 - 05.2024
Sales Representative and Stocker
Bath and Body Works
07.2021 - 05.2022
Carhop
Sonic
08.2020 - 07.2021
Bachelor of Science - Exercise Science
University of Central Arkansas