Anna Graven
Farmington
Summary
As a driven Advertising and Marketing graduate from Grand Canyon University, I bring a foundation in consumer behavior, digital media, and integrated campaign strategy-combined with over nine years of customer-focused experience in fast-paced environments. My academic background also includes a liberal arts foundation in philosophy and rhetoric, strengthening my strategic thinking and communication skills. I am eager to contribute to a collaborative media planning team that values curiosity, integrity, and innovative thinking.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
02.2024 - 04.2025
- Delivered exceptional guest service with a focus on personalized dining experiences
- Collaborated with team to optimize workflow during high-volume hours
- Consistently exceeded sales targets through strategic upselling of promotions
Server
Ribs Hickory Pit BBQ
09.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
HVAC Assistant
Thomas Aquinas College
08.2021 - 05.2023
- Maintained detailed service logs and supported facilities team operations
- Applied problem-solving skills in maintenance and system checks
- Demonstrated adaptability and reliability in task execution
Shift Supervisor
SUBWAY
04.2016 - 08.2021
- Trained new staff on service and brand standards
- Managed in-store promotions and communicated deals to drive sales
- Maintained accurate cash reconciliation and shift reporting
Education
Bachelor of Science - Advertising and Marketing
Grand Canyon University
Phoenix, AZ04-2025
Liberal Arts Study - Philosophy & Theology Emphasis
St. Thomas Aquinas College
Santa Paula, CA01.2023
Skills
- HubSpot, Wix, Canva Experience
- CRM & Customer Engagement
- Cross-functional Team Collaboration
- Verbal & Written Communication
- Analytical Thinking & Problem Solving
- Attention to Detail
- Time Management
- Organization
- Hard working
Certification
-Google Digital Marketing Certification
Timeline
Server
Texas Roadhouse
02.2024 - 04.2025
Server
Ribs Hickory Pit BBQ
09.2023 - 02.2024
HVAC Assistant
Thomas Aquinas College
08.2021 - 05.2023
Shift Supervisor
SUBWAY
04.2016 - 08.2021
Liberal Arts Study - Philosophy & Theology Emphasis
St. Thomas Aquinas College
Bachelor of Science - Advertising and Marketing
Grand Canyon University
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