Anna Gutierrez
Yuma,AZ
Summary
Dynamic professional with a proven track record of excelling in both collaborative and independent environments, showcasing a robust work ethic and exceptional organizational skills. Renowned for outstanding communication abilities and a talent for nurturing positive relationships with customers, consistently driving customer satisfaction and loyalty. Enthusiastic about embracing new challenges and contributing to the success of a forward-thinking team, leveraging a passion for innovation and strategic thinking. Committed to helping teams achieve company goals through dedication, creativity, and a results-oriented approach.
Overview
9
9
years of professional experience
Work History
Property Management Administrative Assistant
Sanchez Investment Company LLC
Yuma, AZ
01.2018 - Current
- Translation services - English and Spanish
- Lease administration and documentation.
- Knowledge of relevant laws and regulations
- Property maintenance coordination.
- Scheduling and payment of vendors.
- Problem solving and decision making abilities.
- Organizational and administrative skills.
- Oversaw property maintenance schedules, coordinating repairs and improvements efficiently.
- Conducted regular property inspections to ensure compliance with safety regulations and standards.
Transaction Coordinator
Guild Mortgage
Yuma, AZ
01.2017 - 12.2017
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Assist originator in appointment setting with prospective and new applicants.
- Provide administrative support managing various client databases.
- Send new clients online pre-qualification link on behalf of originator.
DSP
New Hope Of Arizona
Yuma, AZ
01.2018 - 01.2020
- Collaborated with social workers to support patients.
- Recommended improved life choices to enhance client outcomes.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Assisted social workers with building, coordinating and leading programs delivering high-quality youth support.
- Maintained thorough and accurate records outlining program operations and participant progress.
- Earned reputation for good attendance and hard work.
Education
Generals
Arizona western college
Yuma, AZ01.2016
License Education Certificate -
Arizona Academy of Real Estate
01.2015
Skills
- Interpersonal communication
- Adaptability
- Inbound-Outbound calling
- Exceptional customer service
- Computer proficient
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Professional telephone demeanor
Language
English
Spanish
Timeline
Property Management Administrative Assistant
Sanchez Investment Company LLC
01.2018 - Current
DSP
New Hope Of Arizona
01.2018 - 01.2020
Transaction Coordinator
Guild Mortgage
01.2017 - 12.2017
Generals
Arizona western college
License Education Certificate -
Arizona Academy of Real Estate