Anna Hamilton
Shawnee
Summary
Developed strong communication and problem-solving abilities in fast-paced environments. Grew in customer service abilities through answering client/guest questions in a timely manner. Seeking to transition into a different field that prioritizes structure and clear expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Firebirds Wood Fired Grill
Overland Park, KS
11.2024 - 05.2025
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed reservation system to optimize seating efficiency during peak hours.
- Handled guest feedback professionally, escalating concerns to management as needed.
Host
J. Alexander's Restaurant
Overland Park, KS
02.2024 - 06.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Coordinated with servers and managers to maintain smooth operational flow throughout the dining experience.
- Assisted guests with menu questions, providing detailed information on specials and offerings.
- Monitored dining area for cleanliness and readiness.
Education
No Degree - Cosmetology
Z Hair Academy
Overland Park, KS12-2025
Associate of Science - Liberal Arts
Johson County Community College
Overland Park, KS12-2024
No Degree - Apprenticeship
Texture
Olathe, KS03-2026
Skills
- Team collaboration
- Multitasking proficiency
- Effective time management
- Customer Service
Certification
- Cosmetology License
Timeline
Host
Firebirds Wood Fired Grill
11.2024 - 05.2025
Host
J. Alexander's Restaurant
02.2024 - 06.2024
No Degree - Cosmetology
Z Hair Academy
Associate of Science - Liberal Arts
Johson County Community College
No Degree - Apprenticeship
Texture