Summary
Overview
Work History
Education
Skills
Timeline
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Anna Harp

Southside,AL

Summary

Personable and dedicated with great understanding of store management, and customer service principles, combined with skills in team training. Committed to driving store performance and ensuring customer satisfaction through effective management.

Overview

3
3
years of professional experience

Work History

Store Manager

Freeway Insurance Agency
05.2024 - Current
  • Expanded local customer base by establishing a trusted team.
  • Guided new hires in obtaining personal lines licenses.
  • Trained newly licensed agents on policy binding with appointed carriers.
  • Managed daily deposits, store maintenance, and weekly scheduling.

Sales Agent

Colonial Life Insurance
02.2024 - 05.2024
  • Obtained life and health license to enhance professional qualifications.
  • Conducted cold calls to local business owners to schedule enrollment meetings for benefits program.
  • Scheduled follow-up meetings to assess satisfaction with benefits and address concerns.
  • Trained team members by allowing them to observe meetings and cold calls.

Sales Agent

Freeway Insurance Agency
12.2023 - 02.2024
  • Submitted auto insurance applications to underwriters for binding approval.
  • Drafted applications for various carriers to secure coverage.
  • Collaborated with underwriters to ensure accurate processing of insurance applications.

Laborer

Green Development Interprises
09.2022 - 12.2023
  • Performed detailed cleaning to maintain high standards of hygiene and organization.
  • Provided care for elderly couple, ensuring comfort and safety in daily activities.
  • Executed heavy lifting tasks to facilitate home maintenance and organization.

Education

High School Diploma -

Southside High School
Southside Alabama

Gadsden State Community College
Gadsden, AL

Skills

  • Customer service excellence
  • Multitasking and organization
  • Training and mentoring
  • Store operations management
  • Team leadership
  • Cash handling and management
  • Microsoft Office proficiency

Timeline

Store Manager

Freeway Insurance Agency
05.2024 - Current

Sales Agent

Colonial Life Insurance
02.2024 - 05.2024

Sales Agent

Freeway Insurance Agency
12.2023 - 02.2024

Laborer

Green Development Interprises
09.2022 - 12.2023

High School Diploma -

Southside High School

Gadsden State Community College

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Anna Harp