Anna Hollis
Gibraltar,MI
Summary
Accomplished healthcare professional with extensive experience across Corewell Health, Beaumont and Oakwood Hospital, from specializing in patient care to coordination and team supervision. Reliable Shift Lead with 30 years in the healthcare industry.
Experience with procedural or quality improvements to advanced cardiac life support. Successful at keeping patient satisfaction, and staff needs balanced with operational goals in mind.
Known for a positive attitude, collaborative approach and commitment to excellence. Equipped with problem-solving abilities, willingness to learn, and excellent communication skills.
Poised to contribute to team success and achieve positive results.
Overview
16
16
years of professional experience
Work History
Shift Lead Intermediate Care
Corewell Health
12.2019 - Current
- Make assignments daily for Nursing staff considering equal distribution based on patient acuity.
- Resolve patient care complaints or issues and offer solutions to maintain patient satisfaction.
- Respond or assist with any staff concerns regarding patient care.
- Adhere to company policies and regulations with staff.
Staff RN Pre Anesthesia Services
Beaumont Hospital
01.2017 - 11.2019
- Notified patients who were boarded for surgery and completed a questionnaire that included history and current medication regimen.
- Patient teaching done over phone or in person regarding scheduled procedures.
- Scheduled any patients for pre operative lab work and or test required per policy or guidelines.
- Consulted with Surgeon or Anesthesia regarding any questions or concerns of patient or noted health history.
Clinical RN Cardiovascular Office
Oakwood Cardiovascular
09.2015 - 01.2017
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds and all interdisciplinary team members (Aids, techs, physicians, office staff)
- Provided care for patients during cardiac stress testing.
- Handled high volume of calls and prescription refills with clients per policy and under physician supervision.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Clinical RN Cath Lab Southshore
Beaumont Health System
10.2012 - 09.2015
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Participated in quality improvement initiatives to improve patient care outcomes.
Manager Cath Lab, Cardiology, and Cardiac Rehab
Oakwood Hospital
02.2009 - 10.2012
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Implemented new policies and educated staff on changes.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Maintained budget for all departments and payroll for all staff.
Education
Associate of Applied Science - Nursing
Wayne County Community College
Detroit06.1995
Bachelor of Science - Nursing
Oakland University
Rochester, MISkills
- Team supervision
- Resource utilization
- Advanced cardiac life support
- Basic life support
- Quality improvement
- Performance improvement
- Productivity monitoring
- Professional leadership style
- Regulatory compliance
- Relationship management
Timeline
Shift Lead Intermediate Care
Corewell Health
12.2019 - Current
Staff RN Pre Anesthesia Services
Beaumont Hospital
01.2017 - 11.2019
Clinical RN Cardiovascular Office
Oakwood Cardiovascular
09.2015 - 01.2017
Clinical RN Cath Lab Southshore
Beaumont Health System
10.2012 - 09.2015
Manager Cath Lab, Cardiology, and Cardiac Rehab
Oakwood Hospital
02.2009 - 10.2012
Associate of Applied Science - Nursing
Wayne County Community College
Bachelor of Science - Nursing
Oakland University
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