Anna Hoopengarner
Keyser
Summary
Detail-oriented cook with strong skills in meal preparation, food safety compliance, and inventory management. Committed to delivering high-quality dishes while maintaining a clean and organized kitchen environment. Dynamic shift leader with proven ability to supervise teams, enhance operational efficiency, and train staff in food safety practices. Known for effective communication and problem-solving skills, contributing to a positive dining experience and a well-managed kitchen. Experienced culinary professional specializing in food safety regulations and sanitation practices. Expertise in meal preparation and inventory management supports a commitment to quality and customer satisfaction. Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cook
Hrdc
Cumberland
03.2025 - Current
- Prepared and cooked meals following established recipes and standards.
- Maintained cleanliness of kitchen equipment and work areas consistently.
- Assisted in inventory management by organizing and storing food supplies.
- Collaborated with team members to ensure timely meal service.
- Followed food safety guidelines to prevent contamination and ensure quality.
- Monitored cooking times to ensure proper preparation of dishes.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Set up and performed initial prep work for soups, sauces, and salads.
- Monitored stock levels of food items and ordered more when necessary.
- Adjusted seasonings of dishes during the cooking process in order to enhance flavors.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Procured kitchen supplies for efficient operations.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up work stations prior to opening to minimize prep time.
- Monitored temperatures of prepared food and cold-storage areas.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Shift Leader
Taco Bell
Keyser
07.2024 - 03.2025
- Supervised team members during shifts to ensure efficient operations.
- Managed inventory levels and restocked supplies as needed.
- Trained new employees on company policies and procedures.
- Assisted in maintaining cleanliness and organization of the restaurant areas.
- Handled customer inquiries and resolved issues promptly.
- Monitored food safety practices to comply with health regulations.
- Implemented operational procedures to enhance service speed and quality.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
- Adhered to all health code regulations while preparing food items for customers.
- Assisted general manager with operations game plan and company initiatives implementation.
- Monitored and maintained equipment to ensure operational efficiency.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Counted and balanced registers.
- Trained, managed and motivated employees to promote professional skill development.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
Education
Associate of Arts - Education
Wvu Potomac State College
Keyser, WV05-1990
High School Diploma -
Keyser High School
Keyser, WV05-1988
Some College (No Degree) - Dietary Manager Training
University of Florida
Gainesville, FLSkills
- Meal preparation
- Food safety compliance
- Inventory management
- Kitchen equipment operation
- Portion control
- Customer service
- Meal planning
- Food safety
- Recipe development
- Kitchen operations
- Team leadership
- Quality assurance
- Staff training
- Time management
- Effective communication
- Conflict resolution
- Attention to detail
- Problem solving
- Sanitation practices
- Therapeutic diets
- Dietary modifications
- Sanitation management
- Nutrition education
- Nutritional assessment
- Allergen awareness
- Recordkeeping skills
- Food production management
- Workflow optimization
- Sanitation protocols
- Department management
- Nutritional needs assessments
- Department oversight
- Employee recruitment
- Food safety regulations
- Purchasing and procurement
- Cost control
- Hygiene standards
- Special diets
- Supply coordination
- Safe food handling
- Reliability
- Food and Beverage Ordering
- Financial management
- Coaching and mentoring
- Reliable and responsible
- Food safety management
- Organizational skills
- Sanitation
- Leadership
- Cost controls
- Event planning
- Fire safety regulations
Certification
- Certified Dietary Manager 1996-2016
Timeline
Cook
Hrdc
03.2025 - Current
Shift Leader
Taco Bell
07.2024 - 03.2025
Associate of Arts - Education
Wvu Potomac State College
High School Diploma -
Keyser High School
Some College (No Degree) - Dietary Manager Training
University of Florida