Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Jones

Albany,OR

Summary

  • Dynamic office professional with a proven track record at Bertsch Moving and Storage, excelling in payroll processing and staff management. Known for exceptional customer service and resourcefulness, I enhanced operational efficiency and maintained meticulous documentation, fostering strong client relationships and ensuring compliance with OSHA standards.

Overview

31
31
years of professional experience

Work History

Office Assistant

Corvallis Heating and Air
Philomath, OR
10.2025 - 02.2026
  • Assisted in managing daily office operations and scheduling appointments.
  • Coordinated communication between clients and service technicians for efficient workflow.
  • Maintained organized filing system for service records and client information.
  • Supported inventory management by tracking supplies and placing orders when necessary.
  • Processed customer inquiries, providing prompt and accurate information regarding services.
  • Implemented improvements to office procedures, enhancing overall efficiency of operations.
  • Developed and maintained positive relationships with clients to foster customer loyalty.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Dispatcher Office Manager

Bertsch Moving and Storage
Corvallis, OR
06.1995 - 09.2025

1) Open and Closed office/warehouse.

2) Audit and input payroll into system daily.

3) Send payroll to bookkeeper at end of pay period after auditing before sending.

4) Helped HR create, update and maintained all personnel files. Example: all truck drivers, license, medical cards, and made sure all per up to date for company and Allied Van Lines.

5) All new personnel: made sure all forms and paperwork are in files for HR.

6) Helped interview and fire employees as needed.

7) Assist HR with all Ohsa compliences, monthly meetings, and any accidents reported and track them with OSHA.

8) On daily bases made sure workers had the paperwork, supplies, truck keys and gas cards needed.

9) Helped bookkeeper with tracking and posting warehouse expenses.

Education

Associate of Science - Office Administration

Chemeketa Community College
Salem, OR
06.1995

Skills

Customer service

Positive attitude

Time management

Data entry

File organization

Organizing and categorizing

Verbal communication

Dedicated team player

Administrative support

Resourceful

Office administration

Prioritizing work

Mail handling

Office management

Excel spreadsheets

File maintenance

Appointment scheduling

Professional and mature

Strong problem solver

Scheduling appointments

Front office management

Document management

Clerical support

Scheduling

Filing and data archiving

Documentation and reporting

Schedule management

Mail sorting and distribution

Valid Driver's license

Bookkeeping

Invoice processing

Calendar management

Inventory management

Multi-line phone proficiency

Payment processing

Spreadsheet creation

Customer relationship management (CRM)

Spreadsheet management

Issue resolution

Payroll processing

Database management

Staff management

Expense reporting

AR/AP

Timeline

Office Assistant

Corvallis Heating and Air
10.2025 - 02.2026

Dispatcher Office Manager

Bertsch Moving and Storage
06.1995 - 09.2025

Associate of Science - Office Administration

Chemeketa Community College
Anna Jones