Anna Josselyn
Cincinnati
Summary
Recent graduate with a keen interest in healthcare and medical sales. Strong background in customer service and relationship building, demonstrated through effective communication and organizational skills in childcare and retail roles. Committed to delivering patient-centered support and enhancing client experiences.
Overview
5
5
years of professional experience
Work History
CERTIFIED SUMMER BABYSITTER
Red Cross
West Chester
05.2022 - Current
- Facilitated regular meetings with parents to discuss children's progress and activities, enhancing parental engagement.
- Built strong relationships with families through open communication and trustworthiness.
- Exercised patience and understanding in challenging situations with children, fostering a supportive and nurturing environment.
- Cultivated communication and organizational skills while effectively managing multiple responsibilities in childcare.
KEYHOLDER
Kendra Scott
West Chester
10.2021 - Current
- Drove sales by identifying customer needs and recommending tailored product solutions.
- Utilized upselling and cross-selling techniques to increase average transaction value.
- Delivered high-quality client experiences, leading to repeat business and referrals.
- Answered customer inquiries with strong communication skills, enhancing customer satisfaction.
- Assisted with training new employees on store processes, policies, systems and procedures.
- Managed multiple tasks under pressure, demonstrating effective problem-solving abilities.
- Collaborated with team members on projects, ensuring timely completion of goals.
VOLUNTEER
Cystic Fibrosis Foundation
Blue Ash
06.2022 - 07.2022
- Coordinated three fundraising events, raising funds to support local community initiatives.
- Cultivated partnerships with community organizations to enhance visibility of volunteer services.
- Incorporated positive and constructive feedback into work routine.
- Followed supervisor instructions and company regulations to ensure professionalism.
VOLUNTEER
Pink Ribbon Girls
West Chester
10.2023
- Organized Pink Ribbon Girls fundraiser at Kendra Scott, promoting breast cancer awareness and support initiatives.
- Executed fundraising events, raising awareness and support for local charities.
- Supported fundraising efforts for grants and special events, enhancing community engagement.
- Modeled in a fashion show with breast cancer survivors.
Education
BACHELOR OF SCIENCE - LIBERAL ARTS & APPLIED SCIENCES
Miami University
Oxford, OH05-2026
Skills
- Sales strategies
- Customer service
- Client relations
- Problem solving
- Time management
- Organizational skills
- Reliability and punctuality
- Communication skills
Timeline
VOLUNTEER
Pink Ribbon Girls
10.2023
VOLUNTEER
Cystic Fibrosis Foundation
06.2022 - 07.2022
CERTIFIED SUMMER BABYSITTER
Red Cross
05.2022 - Current
KEYHOLDER
Kendra Scott
10.2021 - Current
BACHELOR OF SCIENCE - LIBERAL ARTS & APPLIED SCIENCES
Miami University