Anna Khabinets

Profile

Proven ability to lead high-performing teams by emphasizing team development programs, such as product knowledge training, and driving the delivery of exceptional customer experiences.

As a manager, I am able to efficiently utilize company-provided tools for organizing, structuring, and monitoring teams to achieve objectives. As a leader, skilled at inspiring creativity and driving positive change for creating safe and trustworthy environments.

Store Manager

Club Monaco, Aspen, CO

September 2021 - present.

• Increased sales revenue by prioritizing the enhancement of overall customer experience.
• Developed productive relationships with customers to identify needs, deliver quality service, quickly resolve issues and ensure revenue growth.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Developed and implemented strategic plans to achieve company objectives.

Promoted exceptional products including exotic crocodilian leather goods, watches, fine jewelry, trunks, and Objet Nomades (furniture and home decor) within the distinguished High End category. Demonstrated leadership skills through the implementation of successful strategies for proposal, discovery, and sales closure.

Trained team on product knowledge and innovative approach in the world of craftsmanship.

Collaborated with a team to convert clients into loyal lifestyle customers through showcasing LV's exquisite product range.

Committed to provide exceptional service and selling the experience first and foremost.

Demonstrated fearlessness in proposing and confidently closing sales for premium products during training sessions with the team.

• Participated in brainstorming sessions aimed at improving existing customer service strategies.
• Assisted with onboarding new employees and training them on relevant procedures.
• Scheduled and confirmed customer appointments and delivered timely reminders.
• Prioritized tasks based on urgency and importance when servicing multiple customers simultaneously.
• Performed administrative duties such as filing paperwork, creating documents, and scheduling appointments.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.