Hi, I’m
Anna Kiely
Plainfield,IL
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel.
Strong research background and love of all things travel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Archer Travel Service
Travel Agent
2024.01 - Current (8 months)
Job overview
- Fostering business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Organizes group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Coordinate both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Plans on attending industry conferences and networking events to stay current on market trends, forging valuable connections with key players in the travel sector.
- Leveraging social media channels to showcase client testimonials and share exciting travel opportunities, attracting new clientele and fostering a sense of community among existing customers.
- Recommends travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Designs personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
Ward & Associates With Country Financial
Account Manager
2023.08 - Current (1 year & 1 month)
Job overview
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Created Quotes for Auto and Home Policies
- Built relationships with customers and community to promote long term business growth.
- Presented professional image consistent with company's brand values.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Isagenix
Direct Sales Consultant
2016.11 - Current (7 years & 10 months)
Job overview
- Stayed current on company offerings and industry trends.
- Upheld professional standards of conduct during all client interactions, reinforcing the integrity of the company''s brand image.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Cultivated strong relationships with clients, resulting in increased referral business and repeat sales.
UNO Volleyball Club
Administration Assistant
2017.08 - 2021.02 (3 years & 6 months)
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Liaised between parents and coaches and maintained effective lines of communication.
- Arranged travel accommodations, transfers, car rentals for teams. parents, and coaches.
Greater Fort Wayne Chamber Of Commerce
Administrative Assistant
2000.06 - 2002.08 (2 years & 2 months)
Job overview
- Drafted correspondence and other documents for Vice President of Workforce Development.
- Provided clerical support to by copying, faxing, and filing documents.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Events planning: i.e. worked within departments budget, arranged sponsorships and speakers for event,
Overview
24
years of professional experience
1
Certification
Education
Miami Dade Community College , Miami, FL
Associate of Arts from General Studies
04.1994
Miami Coral Park Senior High School , Miami, FL
GED
05.1989
Skills
Product Sales
Account Servicing
Meeting planning
Customer Service
Administrative background
Scheduling and calendar management
Meticulous attention to detail
Scheduling appointments
Office Equipment Operation
Positive Attitude
Dedicated Team Player
Time Management
Customer and client relations
Travel Arrangements
Event preparation
Proofreading
Certification
- CTA - Certified Travel Associate
Timeline
Travel Agent
Archer Travel Service
2024.01 - Current (8 months)
Account Manager
Ward & Associates With Country Financial
2023.08 - Current (1 year & 1 month)
Administration Assistant
UNO Volleyball Club
2017.08 - 2021.02 (3 years & 6 months)
Direct Sales Consultant
Isagenix
2016.11 - Current (7 years & 10 months)
Administrative Assistant
Greater Fort Wayne Chamber Of Commerce
2000.06 - 2002.08 (2 years & 2 months)
Miami Dade Community College
Associate of Arts from General Studies
Miami Coral Park Senior High School
GED
- CTA - Certified Travel Associate
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