Anna Koepke
Saint Paul,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Shift Lead
Crumbl Cookies
Woodbury, MN
11.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
Youth Soccer Coach
Lakeville Soccer Club
Lakeville, MN
08.2023 - Current
- Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Streamlined practice schedules and drills for increased efficiency in skill development and time management.
- Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
- Provided constructive feedback to players on their performance, focusing on areas for improvement while also acknowledging strengths and progress made.
Youth Sports Coach
T. Will Sports
St. Louis Park, MN
06.2023 - 08.2023
- Supervised practices and contests, prioritizing safety for participants.
- Recommended and ordered equipment, supplies and uniforms.
- Developed practice guidelines for injury prevention.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Collaborated with other coaches to create and execute game plans.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Utilized positive communication to encourage team and promote integrity and respect.
- Enforced discipline both on and off-field to lead team with highest personal standards.
Sales Associate
DSW, Designer Brands
Maple Grove, MN
01.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Team Member
Dairy Queen
Fridley, MN
06.2020 - 09.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Science - Biology
University of St. Thomas
Saint Paul, MN05.2025
High School Diploma -
Coon Rapids High School
Coon Rapids, MN05.2022
Skills
- Decision-making capabilities
- Workplace Safety
- Problem-Solving
- Strong verbal and written communication
- Team Collaboration and Leadership
- Writing reports
- Studying animal behavior
- Goal Setting and Tracking
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Lead
Crumbl Cookies
11.2023 - Current
Youth Soccer Coach
Lakeville Soccer Club
08.2023 - Current
Youth Sports Coach
T. Will Sports
06.2023 - 08.2023
Sales Associate
DSW, Designer Brands
01.2022 - 06.2022
Team Member
Dairy Queen
06.2020 - 09.2020
Bachelor of Science - Biology
University of St. Thomas
High School Diploma -
Coon Rapids High School