Anna Koepke
Saint Paul,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Shift Lead
Crumbl Cookies
11.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
Youth Soccer Coach
Lakeville Soccer Club
08.2023 - Current
- Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Streamlined practice schedules and drills for increased efficiency in skill development and time management.
- Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
- Provided constructive feedback to players on their performance, focusing on areas for improvement while also acknowledging strengths and progress made.
Youth Sports Coach
T. Will Sports
06.2023 - 08.2023
- Supervised practices and contests, prioritizing safety for participants.
- Recommended and ordered equipment, supplies and uniforms.
- Developed practice guidelines for injury prevention.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Collaborated with other coaches to create and execute game plans.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Utilized positive communication to encourage team and promote integrity and respect.
- Enforced discipline both on and off-field to lead team with highest personal standards.
Sales Associate
DSW, Designer Brands
01.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Team Member
Dairy Queen
06.2020 - 09.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Science - Biology
University of St. Thomas
Saint Paul, MN05.2025
High School Diploma -
Coon Rapids High School
Coon Rapids, MN05.2022
Skills
- Decision-making capabilities
- Workplace Safety
- Problem-Solving
- Strong verbal and written communication
- Team Collaboration and Leadership
- Writing reports
- Studying animal behavior
- Goal Setting and Tracking
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Lead
Crumbl Cookies
11.2023 - Current
Youth Soccer Coach
Lakeville Soccer Club
08.2023 - Current
Youth Sports Coach
T. Will Sports
06.2023 - 08.2023
Sales Associate
DSW, Designer Brands
01.2022 - 06.2022
Team Member
Dairy Queen
06.2020 - 09.2020
Bachelor of Science - Biology
University of St. Thomas
High School Diploma -
Coon Rapids High School