Anna Kokosinski
Cumberland ,MD
Summary
Highly skilled and versatile professional with extensive experience in housekeeping, office management, and collections. Known for a proactive approach to problem-solving and an unwavering ability to tackle challenges head-on. Exceptional at driving results, optimizing processes, and fostering strong team collaboration. A dedicated and efficient individual who thrives in fast-paced environments, ensuring seamless operations while consistently delivering high-quality service and achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Collection Technician
Medline ReNewal
Cumberland, MD
10.2024 - Current
- Collaborated on collection and dispute resolution issues.
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
- Responded to requests for new or increased open account credit limits.
- Monitored accounts receivable aging and worked with various areas to address business needs.
Housekeeper
UPMC Western Maryland
Cumberland, MD
09.2021 - 10.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Secretary Manager
Richard Holmes Roofing and Siding LLC
Hagerstown, MD
03.2022 - 07.2023
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Implemented robust record-keeping practices that improved the overall organization of physical files and digital records alike.
- Oversaw inventory management tasks such as ordering supplies and maintaining proper stock levels for efficient day-to-day operations.
- Organized successful company events that strengthened team morale and fostered positive workplace culture.
Education
High School Diploma -
Keystone Academy
Baltimore, MD04.2018
Skills
Collaboration
Multitasking
Leadership
Organization
Problem solving
Communication
Timeline
Collection Technician
Medline ReNewal
10.2024 - Current
Secretary Manager
Richard Holmes Roofing and Siding LLC
03.2022 - 07.2023
Housekeeper
UPMC Western Maryland
09.2021 - 10.2024
High School Diploma -
Keystone Academy