Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Pigorsh

Grand Rapids,MI

Summary

Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects equipment in timely manner.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

Collection Technician

Medline
03.2021 - Current

I am responsible for a variety of accounts. I work closely with them to collect and ship their items for reprocessing. While this is the majority of my work, I also excel in being a face for Medline and assisting the accounts in any way I can. I have working relationships with management at the accounts such that they feel comfortable in reaching out to me to assist in any way needed.

  • I resolve issues swiftly to maintain positive client relations.
  • Contribute to the team''s overall success by sharing insights and expertise, fostering a collaborative and supportive work environment.
  • Strengthen client relationships through regular communication updates regarding performance and progress toward goals.
  • Respond to customer inquiries and provide detailed account information.
  • Listened to customers and negotiated solutions that met their needs.

EMI Coordinator

Spectrum Health Blodgett Hospital
03.2018 - 03.2021

-Covered many areas within the Operating room environment:

- I ran Cell saver for high blood loss cases.

- I was Laser Safety Officer in charge of maintaining the functionality of all lasers within the OR, and checking compliance with credentialing with providers requesting laser assistance

-I was the equipment "Go-To" for PACU, Pre-OP, and OR environments

- I was in charge of maintaining the Anesthesia department (equipment, personal levels, supplies,etc)

- Within these areas, I coordinated many projects and cultivated a variety of new ideas.

Surgical Support Technician

Spectrum Health Hospital
06.1999 - 03.2018

Assisted in troubleshooting technical issues with surgical equipment, minimizing disruptions to the surgical process.

  • Ensured proper handling of surgical instruments during procedures for optimal patient safety and surgeon efficiency.
  • Provided pre-and post-operative care for patients, facilitating their comfort and recovery process.
  • Participated in ongoing professional development through training sessions and workshops, ensuring up-to-date knowledge of industry best practices.
  • Reduced risk of infection by maintaining a sterile environment and adhering to strict infection control protocols.
  • Streamlined inventory management, regularly monitoring and replenishing essential supplies to maintain operational readiness.
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive support throughout the perioperative process.
  • Managed efficient case turnovers by quickly preparing operating rooms for subsequent surgeries.

Education

Associate of Arts - Biology

Grand Rapids Community College
Grand Rapids, MI

Bachelor of Arts - Biology

Aquinas College
Grand Rapids, MI
2025

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Reliability

Timeline

Collection Technician

Medline
03.2021 - Current

EMI Coordinator

Spectrum Health Blodgett Hospital
03.2018 - 03.2021

Surgical Support Technician

Spectrum Health Hospital
06.1999 - 03.2018

Associate of Arts - Biology

Grand Rapids Community College

Bachelor of Arts - Biology

Aquinas College
Peter Pigorsh