Anna Kurz
Highlands Ranch,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Courier
Run It by Me
02.2020 - 06.2024
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Signing Agent/ Processor
Chicago Title
04.2016 - 01.2020
- Expedited loan closing processes, coordinating schedules between clients, lenders, and title companies.
- Delivered exceptional customer service during high-pressure situations, remaining calm and composed under tight deadlines.
Independent Signing Agent
Independently Employed
01.2014 - 12.2017
- Assisted clients in understanding complex mortgage documents, guiding them through the signing process stepbystep.
- Demonstrated flexibility by adapting to unexpected changes in scheduling or document requirements on short notice.
- Provided mobile notary services to accommodate a diverse range of client needs and locations.
Operations Manager
Beth Torah Congregation
06.2001 - 12.2013
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Skills
Customer Service
Timeline
Courier
Run It by Me
02.2020 - 06.2024
Signing Agent/ Processor
Chicago Title
04.2016 - 01.2020
Independent Signing Agent
Independently Employed
01.2014 - 12.2017
Operations Manager
Beth Torah Congregation
06.2001 - 12.2013