Anna Kusch
Brasstown,NC
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista/Cashier
Cabin Coffee Company
03.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Chick-fil-A Team Member
Chick-fil-A Cross Roads
01.2021 - 01.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Daycare Assistant
Graceday Village School
05.2020 - 07.2020
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Complied with strict safety and organizational regulations, policies, and procedures.
Education
High School Diploma -
Raising Warriors Homeschool Academy
Castroville, TX08.2021
Skills
- Cash Handling
- Customer Service
- Beverage Preparation
- Espresso Machine Operation
- Ordering Procedures
- Complaint Resolution
- Facility Cleaning
- Lesson Planning
- Social and Academic Development
- Records Management
Timeline
Barista/Cashier
Cabin Coffee Company
03.2022 - Current
Chick-fil-A Team Member
Chick-fil-A Cross Roads
01.2021 - 01.2022
Daycare Assistant
Graceday Village School
05.2020 - 07.2020
High School Diploma -
Raising Warriors Homeschool Academy
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