Anna-Leise Morales
self employed
Easley,USA
1
Language
1
Certification
12
Years of experience
Customer-focused professional with a strong commitment to delivering outstanding service and operational efficiency. Engages in hands-on learning and embraces growth opportunities. Skilled in fostering positive relationships and creating impactful experiences for clients and colleagues.
Work History
Housekeeper
6 Months- Performed thorough cleaning tasks in residential homes, including dusting, mopping, and organizing.
- Ensured cleanliness and organization of residential spaces, maintaining high standards of hygiene.
- Developed customized cleaning schedules to meet diverse client needs efficiently.
Cashier/Sales Associate/Stocker
2 Years 1 Month- Processed customer transactions at the register while promoting membership plan to enhance customer engagement
- Responded promptly to incoming phone calls, assisting customers with inquiries and directing calls as needed.
- Utilized product knowledge to assist customers in selecting appropriate tools for their needs
- Maximized sales of membership and replacement plans while maintaining comprehensive customer purchase records.
- Assisted in unloading and organizing merchandise from trucks. Maintained orderly shelves to improve store appearance.
- Processed customer transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained organized cash register area to promote cleanliness and operational efficiency.
Order Fulfillment
1 Year 7 Months- Achieved timely order fulfillment by effectively managing item selection and staging processes. Delivered exceptional service through accurate order preparation for pickup. Enhanced customer experience by facilitating efficient loading of pickup orders.
- Managed order processing and fulfillment to ensure timely delivery of products to customers.
- Coordinated inventory management, optimizing stock levels and reducing discrepancies in product availability.
- Trained new team members on operational procedures and safety protocols for efficient workflow.
Stocker
2 Months- Unloaded trucks and sorted items into each department.
- Organized and maintained stock levels to ensure optimal product availability.
- Collaborated with team members to streamline inventory management processes.
- Assisted in training new staff on best stocking practices and safety protocols.
Cashier
9 Months- Greeting every customer that walks by asking if they need help, ringing up customers' items and cleaning if we are slow. Also at the end of the night if closing, cashiers' front face and stock if needed.
- Processed cash, check, and credit transactions accurately.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash register operations, ensuring accurate cash handling and balancing.
Cashier/Customer Service
5 Years 10 Months- As a cashier we're responsible for making sure the front end is clean, making sure the items are ringing up right, and bagging the customers' items all within a timely manner to make sure the front end stays running at a smooth pace.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of product promotions to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service standards.
Education
High school diploma
Skills
Residential cleaning methods
Housekeeping
Organizational skills
Attention to detail
Workflow optimization
Multitasking and prioritizing
Time management
Customer service
Customer satisfaction focus
Customer relations
Cashiering
Cash Handling
Stocking
Teamwork
Communication
Process improvement standards implementation
Certification
Driver's License
Languages
English - Fluent
Additional Information
Authorized to work in the US for any employer
Timeline
Housekeeper
self employed
02.2026 - CurrentRead More
Cashier/Sales Associate/Stocker
Harbor Freight Tools
12.2023 - 01.2026Read More
Order Fulfillment
Lowe's Home Improvement
02.2022 - 09.2023Read More
Stocker
Ross Dress For Less
12.2021 - 02.2022Read More
Cashier
The Home Depot
02.2021 - 11.2021Read More
Cashier/Customer Service
BI-LO
09.2014 - 07.2020Read More
Woodmont High School
High school diploma
Read More