Anna Lewellen
131 E Piedmont Dr.,KY
Summary
Dynamic customer service professional with over 10 years of diverse experience in the service industry, dedicated to delivering exceptional results through selfless leadership and teamwork. Recognized for an energetic and innovative approach, committed to excellence and fostering a collaborative environment. Seeking opportunities to leverage creativity, organizational skills, and leadership abilities in support of departmental goals and enhanced productivity. Eager to learn and contribute to team success while growing professionally within the organization.
Overview
9
9
years of professional experience
Work History
Lead Commissary Support Clerk
Defense Commissary Agency
12.2023 - Current
- Assists the supervisor in directing the work of the department to include distributing and balancing workload, providing instructions on specific tasks, deadlines are met.
- Specialist in DAX, Store Portal, Category Analyzer, DSD, DSDS, EBS, DIBS, Dermas-R
- Processes store bank deposits and sales using 707 reports (NCR)
- Processes Vendor Credit Memos to respected vendors
- Performs Rollups- Consolidating daily sales data into one account balance
- Process vendors payments into the Dermas system
- Submits summary audit log for processing
- Examines the VRGC for proper compliance
- Manages department calendar to meet suspense deadlines
- Amends and rejects improper documentation, to main established guidelines
- Proficient in Microsoft Word, Excel, and Adobe.
- Prepares department schedule to meet workload
- Gives on-the-job training to new employees
- Verifies and/or made annotations to accountable documents such as invoices, receipts, vouchers, logs, journals, price changes, manifests, inventory counts, etc.......
- "Optimized inventory accuracy by maintaining rigorous Balance on Hand (BOH) records and performed continuous perpetual inventory audits to minimize shrinkage."
- Handling the movement of inventory from warehouses to storefronts, while balancing delivery schedules and shifting seasonal needs
- Carries out all duties associated with AAFES (tobacco)
- Hours per week: 40
- Grade: GS-5 - 0303 Miscellaneous Clerk and Assistant Step:4
Store Associate
Defense Commissary Agency
01.2017 - 02.2023
- Previously performed all duties associated with Click to go Lead
- Monitor the status and progress of work and make day-to-day adjustments in accordance with established priorities.
- Trained new and current employees
- Recommend changes in work methods that will improve timeliness and quality of work
- Received MDV and Vendor trucks; insert all paperwork from trucks into NCR
- Spearheaded inventory control strategies that balanced FIFO and FEFO principles to maintain natural stock turnover and reinforce product quality standards
- Hours Per Week: 32
- Grade: GS-4
Education
High School Diploma or Equivalent -
Maine High School
Augusta, ME07-2010
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University of Phoenix
Temple, AZSkills
- Microsoft office
- Work prioritization
- Expense reports
- Teamwork
- Customer service
- Multitasking
- Quality control
- Staff training
- Team leadership
- Inventory management
Timeline
Lead Commissary Support Clerk
Defense Commissary Agency
12.2023 - Current
Store Associate
Defense Commissary Agency
01.2017 - 02.2023
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University of Phoenix
High School Diploma or Equivalent -
Maine High School
Additional Information
- Strong attention to detail
- Excellent Communication and organizational skills
- Fast learner