Results-driven Senior Administrative Specialist with 20 years in administration and strategic management. Skilled in Microsoft Office Suite, focusing on PowerPoint, Word, and Excel. Enhanced operational efficiency through effective multitasking, scheduling, and data management, driving team success and supporting organizational goals.
Overview
24
24
years of professional experience
Work History
Commissary Support Clerk, GS-0303
DeCA Military Commissary
Norfolk, VA
11.2023 - 08.2024
Managed inventory and administrative supply stock
Verified receipts against vendor invoices and resolved discrepancies
Updated pricing in Commissary Advanced Resale Transaction System (CARTS)
Generated and reconciled financial reports and deposits
Acted as liaison between store and HQ Accounts Control Section
Nursing Student
ECPI University
Virginia Beach, VA
02.2022 - 08.2022
Completed courses in Human Anatomy, nursing sciences, and medical terminology.
Gained foundational knowledge in medical nursing and patient assessment practices to support quality patient care.
Assisted in clinical lab settings, applying theoretical knowledge to enhance practical nursing skills.
Developed patient communication abilities and implemented basic nursing procedures to improve patient interactions.
Senior Collector (Remote)
Flagstar Bank
Troy, MI
12.2020 - 11.2021
Managed communications with mortgage borrowers 0-60 days delinquent
Documented borrowers' financial situations and recommended repayment options
Educated borrowers on payment methods and hardship assistance programs
Trained colleagues on regulatory requirements including Bank Secrecy Act, Anti-Money Laundering Act, and Privacy Act
Paraprofessional
Henry County Public Schools
McDonough, GA
01.2019 - 11.2020
Increased student engagement by 20% through innovative lesson planning
Developed and implemented individualized lesson plans for 35+ students
Supported 4th-5th grade students in reading, math, social studies, and ELA
Collaborated with teachers on long-term plans for struggling students
Fitness Director/Manager
Workout Anytime
McDonough, GA
08.2016 - 01.2020
Supervised sales process and developed strategies to increase membership
Managed 10 employees and implemented membership growth initiatives that increased foot traffic by 33%
Led recruitment, training, and business development campaigns
Ensured compliance with company policies and procedures
Created community outreach programs including charity and military appreciation events
Owner/Operator
Be You, Be Great Home Decor
08.2006 - 11.2016
Consulted and designed home interior and seasonal décor for residential clients and businesses
Created designs using specialized software and handcrafted techniques
Managed client relationships, budgets, and order fulfillment
Built and maintained client network for referrals and repeat business
Administrative Assistant/Paraprofessional
Solomon Elementary School
Wahiawa, HI
01.2011 - 08.2012
Managed administrative support services for budget, personnel, and purchasing to enhance operational efficiency
Tracked school inventory and streamlined office organization to improve resource accessibility
Conducted surveys from 900+ student households to ensure compliance with federal funding requirements
Taught 2nd Grade Reading and assisted with 5th Grade Mathematics
Administrative Manager/Yeoman
United States Navy
09.2000 - 08.2006
Served as Administrative Subject Matter Expert for command correspondence and directives, ensuring compliance and accuracy in communications
Managed personnel evaluations, prepared awards, and processed leave requests, contributing to overall personnel readiness
Coordinated travel arrangements within a $20,000 budget, optimizing resources for mission support
Maintained Enlisted Service Records and served as primary liaison with Personnel Support Detachment
Administrative Support Assistant - GS-0303-5 at Bureau of Indian Affairs, Great Plains Regional Office Division of FacilitiesAdministrative Support Assistant - GS-0303-5 at Bureau of Indian Affairs, Great Plains Regional Office Division of Facilities