Anna Loomis
Endicott
Summary
Resourceful Front-of-House Manager known for high productivity and efficient task completion. Possess specialized skills in customer service management, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring smooth front-of-house operations and a superior guest experience.
Hopeful to branch out professionally in fields such as criminal justice and/or law-based practices.
Overview
6
6
years of professional experience
Work History
Front of House Manager
Tall Pines Players Club
Friendsville
06.2019 - Current
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Monitored inventory levels of front of house supplies and placed orders as necessary.
- Oversaw employee recruiting, hiring, performance management and discipline.
- Collaborated with marketing to promote the establishment and enhance customer engagement.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Pecora Opthalmology
Dr. Lawrence Pecora MD
Endicott
11.2022 - 07.2023
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Entered insurance, demographics and health history into patient database.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Took messages from patients and promptly relayed to appropriate staff.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Some College (No Degree) - Criminal Justice
SUNY Broome Community College
Binghamton, NYSkills
- Customer service
- Time management
- Conflict resolution
- Effective communication
- Policy enforcement
- Health and safety regulations
Timeline
Pecora Opthalmology
Dr. Lawrence Pecora MD
11.2022 - 07.2023
Front of House Manager
Tall Pines Players Club
06.2019 - Current
Some College (No Degree) - Criminal Justice
SUNY Broome Community College
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