Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Anna Mallett

Castle Rock,WA

Summary

Dynamic professional with extensive experience in data management and customer service at Texas Tech University. Secured a $144,120 grant for digitization projects, demonstrating exceptional collaboration and organizational capabilities. Skilled in appointment coordination and report generation, contributing to compliance and operational efficiency.

Overview

18
18
years of professional experience

Work History

Receptionist

Life Works Vocational
Longview, USA
05.2019 - 03.2025
  • Facilitated CARF recertification and county audits by creating an Excel spreadsheet for metadata tracking.
  • Ensured completeness of documentation in DDA client and employee files through meticulous data entry.
  • Tracked and audited client pay stubs to maintain compliance with administrative standards.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Compiled data from various sources into organized reports for management review.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.

Paraprofessional Librarian and Archivist 2

Alan Thompson Library
Longview, USA
03.2018 - 05.2019
  • Manned the circulation desk.
  • Answered and logged reference questions.
  • Developed weekly book displays featuring physical books, physical DVDs, electronic books, electronic films, and decorative elements.
  • Collaborated with the Student Government to create a Native American Heritage Month display.
  • Managed library's Facebook and initiated Instagram account to enhance online presence.
    Posted daily book recommendations to engage community with library resources.
  • Initiated and collaborated on the library’s first social media contest, which was a bookface contest with prizes.
  • Power washed Chromebooks after each use to eliminate viruses, spyware, and malware.
  • Established first inventory for library archives to enhance organization.
  • Managed student assistants.

Vietnamese American Heritage Archivist

The Vietnam Archive
Lubbock, USA
06.2008 - 10.2014
  • Co-developed and procured three-year grant totaling $144,120 from National Historical Publications and Records Commission (NHPRC) for digitization of 124 linear feet of Families of Vietnamese Political Prisoners Association (FVPPA)/Vietnamese American Heritage Foundation (VAHF) Collection’s Orderly Departure Program (ODP) Application Files
  • Facilitated acquisition, packing, and shipping of FVPPA Collection materials (87 linear feet) in Falls Church, VA and Douglas Pike Collection: Indochina Archive (234 linear feet) in Berkeley, CA.
  • Processed, rehoused, organized, performed basic preservation work, and described the Douglas Pike Collection: Indochina Archive (234 linear feet).
  • Provided reference assistance for the FVPPA/VAHF Collection and the Douglas Pike Collection: Indochina Archive Collection.
  • Conducted oral histories to document the Vietnamese American immigration experience.
  • Employed Cuadra Star to construct finding aids, document museum objects, and enhance online accessibility of Archive’s holdings through Virtual Vietnam Archive
  • Executed Archival Emergency Preparedness protocols addressing environmental contaminants.
  • Curator and content writer for the Asian Pacific American Heritage Month online exhibit.
  • Content writer for the online Vietnamese American Subject Guide.
  • Contributed to 20th Anniversary Ball Committee through outreach to prospective sponsors and overseeing Silent Auction
  • Instituted and chaired the annual Asian Pacific American Heritage Month Film Festival.
  • Facilitated and chaired the Mid-Autumn Moon Festival, an educational event on Vietnamese culture for Texas Tech University’s Christine DeVitt and Helen DeVitt-Jones Child Development Research Center (CDRC).
  • Facilitated annual Veterans Day Event at Waters Elementary by managing exhibit table and educating students on Vietnam Veterans' experiences through artifacts.
  • Facilitated supervision and training of Student Assistant Scanners.
  • Provided access to archived materials through both physical and digital means.
  • Created finding aids that described the scope and content of archival collections.
  • Conducted outreach activities to promote awareness of the archive's resources.
  • Preserved artifacts and documents by reformatting them into digital archives.
  • Developed and managed archival collections, including records of permanent value.

Project Archivist

The Vietnam Archive
Lubbock, USA
03.2007 - 05.2008
  • Processed, rehoused, organized, performed basic preservation work, and described the FVPPA/VAHF Collection (157 linear feet).
  • Spearheaded opening ceremony for FVPPA/VAHF Collection, securing letters of support from distinguished political figures, diplomats, and humanitarian organizations.
  • Directed training and supervision for four Vietnamese and Vietnamese American Student Assistants.

Education

Masters - History, Emphasis in Public History

Eastern Washington University
Cheney, WA
12.2006

Bachelors - History, Secondary Education, Broad Area, and Minor in Philosophy

Central Washington University
Ellensburg, WA
09.1999

Skills

  • Data entry and management
  • Appointment coordination
  • Report generation
  • Customer service
  • Safety compliance
  • Team collaboration

Accomplishments

Employee of the Quarter: For Being An Outstanding Employee. 2024. (Life Works Vocational, Longview, Washington)

Employee of the Quarter: For Being An Outstanding Employee. 2022. (Life Works Vocational, Longview, Washington)

Sunshine Award: For Exceptional Performance by a Member of the Lower Columbia College Classified Staff. Summer 2018. (Lower Columbia College. Longview, Washington)

Staff Achievement Award. May 2008. (Vietnam Center and Archive, Texas Tech University. Lubbock, Texas)

Certificate of Appreciation. May 2008. (Vietnamese American Heritage Foundation. Austin, Texas)

References

References available upon request.

Timeline

Receptionist

Life Works Vocational
05.2019 - 03.2025

Paraprofessional Librarian and Archivist 2

Alan Thompson Library
03.2018 - 05.2019

Vietnamese American Heritage Archivist

The Vietnam Archive
06.2008 - 10.2014

Project Archivist

The Vietnam Archive
03.2007 - 05.2008

Masters - History, Emphasis in Public History

Eastern Washington University

Bachelors - History, Secondary Education, Broad Area, and Minor in Philosophy

Central Washington University

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