Anna Maneri
Ticonderoga,NY
Summary
Dedicated and a hardworking professional with over five years of experience in customer service and working in fast-paced environments. Skilled in teamwork, multitasking, cleanliness, and ability to build strong relationships with customers and coworkers. I'm very dependable and eager to contribute or help out when needed. I am committed to providing excellent customer service and reliability to a new opportunity while continuing to grow professionally.
Overview
5
5
years of professional experience
Work History
Cook
The Windchill Factory
Ticonderoga, NY
03.2022 - Current
- Prepared and executed diverse menu items in fast-paced kitchen environment.
- Maintained high standards of food safety and sanitation practices.
- Collaborated with team members to streamline food preparation processes.
- Trained new staff on kitchen protocols and efficient cooking techniques.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints swiftly, maintaining positive dining experiences and repeat business.
- Trained new staff on menu offerings and service protocols, fostering team cohesion.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Dock Hand
Dockside Marina
Ticonderoga, NY
05.2021 - 09.2021
- Maintained cleanliness and organization of dock areas to enhance operational efficiency.
- Assisted customers with docking procedures, ensuring satisfaction and safety.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
Education
Associate of Science - Psychology
SUNY Adirondack
Queensbury, NY05-2026
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Hospitality and service industry background
- Performance improvement
- Attention to detail
- Team collaboration
Timeline
Cook
The Windchill Factory
03.2022 - Current
Dock Hand
Dockside Marina
05.2021 - 09.2021
Associate of Science - Psychology
SUNY Adirondack