Anna Martin
Pickens,MS
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Burkes Outlet Bealls
Columbus, MS
02.2019 - 07.2019
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Sales Associate
Dollar Tree
Columbus, MS
08.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Science - Psychology
Mississippi State University
Starkville, MS12.2022
High School Diploma -
Holmes County Central High School
Lexington, MS05.2018
Skills
- Store Opening and Closing
- Computer Proficiency and Microsoft Office
- Cash Handling
- Ability to Lift 40 Pounds
- Flexible Hours
- POS System Operations
Certification
CPR certified
Volunteer Experience
Access - Mississippi State University (2021)
Tutored freshman college student with disabilities , helping them with not only school work but day to day activities such as shopping for clothes, handling money properly, writing checks, becoming more organized, social interactions, etc.
Timeline
Retail Sales Associate
Burkes Outlet Bealls
02.2019 - 07.2019
Sales Associate
Dollar Tree
08.2018 - 12.2018
Bachelor of Science - Psychology
Mississippi State University
High School Diploma -
Holmes County Central High School
CPR certified
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