Anna Martinez
Allentown,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
ARC A Kleen-Tech Company
09.2023 - Current
- Create purchase orders and submit to AP/AR
- Improve customer satisfaction, addressing client concerns promptly and professionally.
- Collaborate with team members to develop contingency plans for unexpected staff absences or schedule changes.
- Enhance customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Handled day-to-day office operations and resolved any conflicts.
- Communicate scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Work with Microsoft & NetSuite.
- Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Translated documents from English to Spanish.
Data analyst
Kuehne+Nagel
05.2023 - 09.2023
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Developed customized spreadsheets for efficient tracking and organization of critical business data.
- Partnered with department heads to establish data entry protocols and best practices, fostering a culture of continuous improvement and shared success.
Manufacturing tech
Orasure technologies
10.2021 - 03.2023
- Enhanced product quality through meticulous monitoring of manufacturing processes and regular equipment maintenance.
- Reduced waste by optimizing material usage and adhering to strict quality control measures.
- Collaborated with engineering teams to identify areas for process improvement and develop innovative solutions.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Conducted thorough testing on finished products, ensuring compliance with industry standards and customer requirements.
Dispatcher
AR Account management
06.2019 - 03.2020
- Enhanced on-time delivery rates with precise coordination of driver assignments and schedules.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Translated documents from English to Spanish.
Education
Ombre powder brows certification -
Cosmetink
Bethlehem, PABloodborne pathogens -
Bethlehem, PAHigh school diploma -
William Allen High school
Allentown, PA06.2019
Skills
- Organization
- Translating
- Time management
- Communication
- Critical thinking
- Project management
- Creativity
- Adaptability
- Account updating
- Proofreading
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Operations Coordinator
ARC A Kleen-Tech Company
09.2023 - Current
Data analyst
Kuehne+Nagel
05.2023 - 09.2023
Manufacturing tech
Orasure technologies
10.2021 - 03.2023
Dispatcher
AR Account management
06.2019 - 03.2020
Ombre powder brows certification -
Cosmetink
Bloodborne pathogens -
High school diploma -
William Allen High school
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