Anahit Martirosyan
Bartlett,IL
Summary
An obligatory,responsible,and results-driven professional looking to fulfill the goals set by the company.Eager to apply 5 years of experiences in leveraging resources and technologies to optimize the customer experience , building trust and rapport for customer loyalty,and solve problems.
Overview
8
8
years of professional experience
Work History
REATAIL SALES ASSOCIATE
MACY`S RETAIL HOLDINGS,LLC
CHICAGO , IL
2020.10 - Current
- Demonstrated knowledge of store products and services.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Cashier
MACY`S
CHICAGO , IL
2020.10 - Current
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Helped with purchases and signed customers up for rewards program.
- Processed refunds for worn, damaged and broken merchandise.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
Accounting Manager
ACCOUNT MANAGER
Granada Hills
2016.03 - 2020.05
- Researched complex accounting issues and provided solutions to the management team.
- Assisted in developing budgeting processes for improved forecasting accuracy.
- Participated in meetings with stakeholders to discuss the company's financial performance.
- Provided technical support to customers when needed.
- Prepared monthly financial statements for each account.
- Developed successful customer relationships to boost sales opportunities.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Plan, directed, and coordinated operations and activities for ten employees.
- Manage inventory control and storage.
- Coach and counsel employees toward improved performance on high-end orders.
- Built business sales relations with product orders and sales of goods.
Education
AA DEGREE - Child Development: Early Chilhood Education
Los Angeles Vally College
Los Angeles, CA2022-12
High School Diploma -
HAMBARTYUM GALSTYAN
ARMENIA2000-09
Skills
- Trilingual:English,Armenian,Russian
- Contract Negotiations
- adopts to situations, grateful, thankful
- teamwork
- Positive Attitude
Timeline
REATAIL SALES ASSOCIATE
MACY`S RETAIL HOLDINGS,LLC
2020.10 - Current
Cashier
MACY`S
2020.10 - Current
Accounting Manager
ACCOUNT MANAGER
2016.03 - 2020.05
AA DEGREE - Child Development: Early Chilhood Education
Los Angeles Vally College
High School Diploma -
HAMBARTYUM GALSTYAN
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