Jordan M. Flores
New Windsor,NY
Summary
Productive and friendly creative trained in baking, decorating confections, coffee-making and supervising a staff of both food and clothing retail, seeking job opportunity that will allow growth in talent, develop skill and knowledge in hospitality trade.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Key Holder Leader
PINKO Retail Holdings LLC
Central Valley , NY
2022.09 - Current
- Managed cash register operations including opening and closing procedures followed by supporting business strategies.
- Managed/supervised bank deposits and security procedures to support opening and closing operations.
- Proficient in data entry and P.O.S. system functions to provide accurate end-of-day reports.
- Trained, mentored and motivated new hired employees on store policies, product knowledge and customer servicing techniques to enhance customer relations, improve sales and number of units sold.
- Built client relationships by capturing customer information to maximize future clienteling opportunities.
- Assisted in annual inventory procedures along with providing regular inventory counts to maintain accuracy of stock levels.
Bakery Clerk
Antonio's Cupcake Factory
New Windsor , NY
2022.03 - 2022.09
- Greeted customers, answered phone calls and provided product knowledge when taking cake orders; proficient on P.O.S. system.
- Maintained cleanliness of FOH and BOH by restocking and verifying all products were FIFO, labeled and priced correctly in a clean work space.
- Worked closely with bakery manager and lead cake decorator to ensure timely completion of orders placed by customers.
- Assisted bakery manager with coordinating product ordering, receiving shipment and stocking.
- Maintained records related to sales for store management.
- Assisted with bakery orders for large events like weddings/birthdays by preparing customer decorations and flavors.
- Baked daily and completed duties for weekly stock of cupcake specials.
Education
Certified in International Baking and Pastry - International Baking And Pastry
Lincoln Culinary Institute
Hartford, CT2012-05
High School Diploma -
Middletown High School
Middletown, NY05.2011
Skills
- Customer Service Management
- Inventory and Expiration Monitoring
- Performance Improvement
- Food Handling Safety
- Cake Decorating
Certification
- ServSafe® certified from 2012-2017
Timeline
Key Holder Leader
PINKO Retail Holdings LLC
2022.09 - Current
Bakery Clerk
Antonio's Cupcake Factory
2022.03 - 2022.09
Certified in International Baking and Pastry - International Baking And Pastry
Lincoln Culinary Institute
High School Diploma -
Middletown High School
- ServSafe® certified from 2012-2017
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