Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Anna Matajy

Madison,TN

Summary

Professional hospitality specialist, well-versed in curating bespoke experiences for discerning clientele. Adept at anticipating and fulfilling client needs, ensuring seamless and enjoyable experience. Known for reliability, flexibility, and strong teamwork, consistently achieving outstanding results.

Professional with deep expertise in delivering exceptional customer service and personalized experiences. Adept at anticipating and addressing client needs with strong focus on discretion and confidentiality. Proven ability to lead and collaborate within team, ensuring seamless operations and consistently high standards. Skilled in problem-solving, communication, and adaptability to dynamic environments.

Experienced with delivering unparalleled service and personalized attention to high-profile clients. Utilizes exceptional organizational skills to manage and coordinate complex schedules and requests. Track record of fostering strong client relationships through excellent communication and problem-solving abilities.

Knowledgeable [Desired Position] with proven background in providing exceptional personalized service to high-profile clients. Demonstrated ability to coordinate and manage complex schedules, ensuring seamless experiences. Utilized strong problem-solving and communication skills to enhance client satisfaction and loyalty.

Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.

Overview

24
24
years of professional experience

Work History

Executive Concierge

Bristal Assisted Living
06.2017 - 02.2025
  • Cultivated a positive work environment among concierge team members, promoting teamwork and camaraderie for increased morale and job satisfaction.
  • Delivered exceptional customer service, resulting in numerous positive reviews and repeat clientele.
  • Coordinated emergency response efforts during unexpected situations, prioritizing safety while minimizing disruption to the guest experience.
  • Implemented innovative ideas for enhancing the overall guest experience, contributing to increased loyalty rates among clientele.
  • Concierge staff scheduling adjustments were made to accommodate peak periods effectively without compromising service quality.
  • Supported corporate clients during business conferences by coordinating meeting room setups and catering requirements.
  • Collaborated with other departments to ensure smooth communication and coordination regarding guest needs and preferences.
  • Enhanced guest satisfaction by providing personalized and efficient concierge services tailored to individual needs.
  • Organized special events and private functions on behalf of guests, maintaining attention to detail and seamless execution.
  • Promoted ASSISTED LIVING services effectively through tailored suggestions based on individual guest profiles.

Inventory Control Specialist

Bayridge Auto Group
01.2001 - 03.2015
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Audited and corrected discrepancies in inventory numbers.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
  • Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
  • Coordinated cross-functional teams during physical inventories, ensuring accurate counts while minimizing disruption to daily operations.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problemsolving.
  • Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
  • Performed data entry and completed proper paperwork.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Completed physical inventory counts each month.
  • Completed daily cycle counts to maintain accuracy of records.

Education

High School Diploma -

Theodore Roosevelt High School
The Bronx, NY
06-1982

Skills

  • Hospitality industry experience
  • Effective multitasking
  • Event planning proficiency
  • Customer service expertise
  • Exceptional communication
  • Adaptive decision making
  • Guest relationship
  • Efficient scheduling
  • Guest relations
  • Advanced problem solving
  • Disaster preparedness
  • Cultural awareness
  • Superior organization
  • Resourceful thinking
  • Vendor negotiation
  • Clear articulation
  • Fluent in multiple languages
  • Concierge services
  • Transportation arrangements
  • Safety and security protocols
  • Excellent time management
  • Strong interpersonal skills
  • Etiquette mastery
  • Proactive planning
  • High-level discretion
  • Strong work ethic
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Accomplishments

  • Worked closely with management and other emploemployees to create an office space that was brighter and helped to improve overall productivity for front desk personnel.

Languages

Spanish
Professional Working

Interests

  • Animal Care
  • Growing herbs, vegetables, or fruits in home gardens
  • Fashion and Style
  • I enjoy cooking for friends and family gatherings
  • Watching Movies and TV Shows

Timeline

Executive Concierge

Bristal Assisted Living
06.2017 - 02.2025

Inventory Control Specialist

Bayridge Auto Group
01.2001 - 03.2015

High School Diploma -

Theodore Roosevelt High School
Anna Matajy