Anna McVey
Covington,GA
Summary
I significantly enhanced patient satisfaction and efficiency at Children’s Healthcare of Atlanta. Equipped with strong problem-solving abilities and willingness to learn. Eager to contribute to team success and further develop professional skills. People oriented and compassionate and sensitive to the needs of others. I bring a positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Children’s Healthcare of Atlanta
04.2021 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Patient Safety Sitter
Children’s Healthcare of Atlanta
04.2020 - 04.2021
- Contributed to a positive patient experience through compassionate care and active listening during interactions with patients and their families.
- Enhanced patient safety by providing continuous observation and monitoring of assigned patients.
- Facilitated smooth transitions between shifts by communicating pertinent information about each patient''s status to the incoming sitter or nursing staff member.
- Demonstrated a strong commitment to teamwork through effective communication, active listening, and timely response to requests from nursing staff members or other healthcare professionals.
- Reduced instances of self-harm by closely observing at-risk patients and intervening when necessary to prevent injury.
- Completed comprehensive training programs in de-escalation techniques to effectively manage agitated or aggressive patients while maintaining personal safety.
- Established rapport with patients by demonstrating empathy, respect, and genuine concern for their well-being throughout each interaction.
Design Assistant
Lovingkindness/ Vision Marketing Group, Inc.
01.2019 - 03.2020
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
- Collaborated with senior designers on large-scale projects, ensuring timely completion and client satisfaction.
- Spearheaded internal design projects, demonstrating strong initiative and leadership skills within the team.
- Created sketches and technical drawings to present design concepts to clients.
Education
Associates Of Health Science - Health Science
Georgia State University
Atlanta, GA03.2018
Skills
- Vital signs monitoring
- Professional Bedside Manner
- Emergency Response
- Time Management
- Empathy and Compassionate Care
- Calm Under Stress
- Attention to Detail
Accomplishments
The PCT Rose Award for going above and beyond in providing excellent care to patients and families.
Timeline
Patient Care Technician
Children’s Healthcare of Atlanta
04.2021 - Current
Patient Safety Sitter
Children’s Healthcare of Atlanta
04.2020 - 04.2021
Design Assistant
Lovingkindness/ Vision Marketing Group, Inc.
01.2019 - 03.2020
Associates Of Health Science - Health Science
Georgia State University