Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Metzker

Burlington,VT

Summary

Hardworking and enthusiastic University of Vermont student working towards a B.A. in History with a minor in Film/Television Studies. Looking to gain experience in the journalism, media and museum/public history settings.

Overview

4
4
years of professional experience

Work History

Visitor Guide

Shelburne Museuem
05.2025 - Current
  • Greeted visitors upon arrival in the building where you are stationed, making them feel welcome and offering a very brief orientation of what the building displays.
  • Let visitors know that you are available to provide information and answer questions should they want to learn more; assess visitors’ level of interest and respond accordingly.
  • Communicate proactively with relevant staff members to ensure the comfort and safety of all visitors and objects.

Front of House/Server

Skinny Pancake (UVM)
09.2024 - 12.2024
  • Delivered exceptional hospitality by crafting high-quality food and beverages while maintaining comprehensive knowledge of the menu and ensuring guest satisfaction.
  • Efficiently managed multiple orders in a fast-paced environment, consistently meeting ticket times and maintaining a balance between speed and quality.
  • Collaborated with team members to maintain a clean, safe, and organized work environment, performing opening/closing duties, restocking, and adhering to health and safety standards.

Cashier/FOH Staff

Denmos Snack and Dairy
05.2021 - 08.2023
  • Used communication skills and problem-solving skills to take orders and complete orders in a fast-paced environment.
  • Was flexible about the role in the workplace, and willing to adjust to the environment depending on the needs of the restaurant.
  • Trained new employees on the register system, communication skills, and rules of the workplace.

Customer Service Attendant

Newtown Salt Spa
10.2021 - 06.2022
  • Assisted customers with booking and payment through Square.
  • Answered questions regarding the health benefits of treatment.
  • Used problem-solving and communication skills to work with customers on issues.

Education

Bachelor of Arts - History

University of Vermont
Burlington, VT
05-2026

High School Diploma -

Newtown High School
Newtown, CT
05.2022

Skills

  • Effective Time Management
  • Microsoft Office Word
  • Communication Skills
  • Microsoft PowerPoint
  • Microsoft Office
  • MS Office Suite
  • Canva
  • Adobe Creative Cloud Express
  • Adobe Photoshop
  • Zotero

Timeline

Visitor Guide

Shelburne Museuem
05.2025 - Current

Front of House/Server

Skinny Pancake (UVM)
09.2024 - 12.2024

Customer Service Attendant

Newtown Salt Spa
10.2021 - 06.2022

Cashier/FOH Staff

Denmos Snack and Dairy
05.2021 - 08.2023

Bachelor of Arts - History

University of Vermont

High School Diploma -

Newtown High School

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