Anna Middleton
Meridian,ID
Summary
Dedicated bartender with strong multitasking abilities and a commitment to enhancing guest experiences. Excels in effective communication and teamwork, ensuring high standards of service and cleanliness.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Bartender
Texas Roadhouse
Meridian, ID
11.2023 - Current
- Prepared and served alcoholic and non-alcoholic beverages in a fast-paced environment.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Assisted in training new staff on drink preparation and service standards.
- Developed knowledge of menu items to provide informed recommendations to guests.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Medical Assistant
Alaska Urology
Anchorage, AK
09.2019 - 12.2021
- Assisted in patient intake, ensuring accurate documentation and efficient workflow.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Coordinated with medical staff to prepare examination rooms and necessary equipment.
- Conducted routine laboratory tests, maintaining strict adherence to safety protocols.
- Educated patients on treatment plans and medication usage, enhancing compliance and understanding.
- Monitored patient vital signs, documenting changes and reporting concerns to physicians promptly.
- Implemented electronic health record updates, improving data accuracy and accessibility for clinical staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
Education
High School Diploma -
Homer High School
Homer, AKMedical Assistant Program -
Alaska Career College
Anchorage, AKSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Health codes compliance
- Excellent judgment
Timeline
Bartender
Texas Roadhouse
11.2023 - Current
Medical Assistant
Alaska Urology
09.2019 - 12.2021
High School Diploma -
Homer High School
Medical Assistant Program -
Alaska Career College