Anna Miles
Louisville,KY
Summary
Detail-oriented and dependable professional with experience in pharmacy support, customer service, and warehouse operations. Skilled in computer systems, documentation accuracy, product verification, and assisting customers in fast-paced environments. Known for strong organizational skills, efficiency, and attention to detail. Seeking to apply these strengths to support patient care and clinical workflow as an Optometry Assistant.
Overview
7
7
years of professional experience
Work History
Returns Associate
Rue Gilt Groupe
Shepherdsville, KY
09.2025 - Current
- Process and evaluate returned merchandise using computerized inventory and account systems
- Inspect items for quality and condition to ensure compliance with company return standards
- Document return decisions and update customer accounts with accurate credits and adjustments
- Maintain detailed digital records while managing high-volume daily transactions
- Demonstrate strong attention to detail when verifying product condition and order information
Package Handler
UPS
Louisville, KY
07.2024 - 03.2025
- Loaded and unloaded parcels with speed and accuracy in a high pressure warehouse environment
- Developed strong time management, physical stamina, and attention to detail
Pharmacy Technician
Chewy Warehouse
Louisville, KY
03.2024 - 06.2024
- Selected, packaged, and distributed animal medications with care and precision
- Gained hands on familiarity with pharmaceutical handling, labeling, and dosage accuracy
Customer Service Associate
JCPenney
Louisville, KY
07.2019 - 03.2024
- Operated cash register, maintained fitting room cleanliness, and supported daily operations
- Provided exceptional customer service and resolved product inquiries and returns
Education
High School Diploma -
Fairdale High School
Fairdale, KYSkills
- Customer service and conflict resolution
- Empathy, adaptibility, and teamwork
- Basic knowledge of pharmacy operations
- Time management and multitasking in high-pressure environments
- Computer literacy
Timeline
Returns Associate
Rue Gilt Groupe
09.2025 - Current
Package Handler
UPS
07.2024 - 03.2025
Pharmacy Technician
Chewy Warehouse
03.2024 - 06.2024
Customer Service Associate
JCPenney
07.2019 - 03.2024
High School Diploma -
Fairdale High School