Hi, I’m
Anna Miller
Littleton,CO
Summary
Qualified, experienced, in fast-paced customer service , team based in call center environments. Motivated, personable, and professional under pressure.
Overview
19
years of professional experience
Work History
AboutFaceCream, LLC
Business owner
01.2020 - Current
Job overview
- Formulated an organic skincare product line
- Organized company logistics for branding and marketing
- Networking with professional in the skincare industry
- Building long lasting client relationships
- Product promotion
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
LBK Photography
Office Manager
01.2010 - 01.2019
Job overview
- Book keeping, invoicing, and payments received
- Communicating with customers
- To discover the customers wants and needs
- Keeping track of calender, booking clients according to availability
- Coordinating release of projects as necessary
- Organization of digital and paper files
- Consulting and guiding customers, based on their situation.
- Coordinated special projects and managed schedules.
Keystone Ranch
Server
05.2016 - 02.2017
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Polygon Network
Administrative Assistant & Customer Service
03.2005 - 05.2008
Job overview
- Answered an average of 20-30 calls per day, addressing customer inquiries, solving problems and providing new product information
- Provided an elevated customer experience to generate a loyal clientele
- Answered product questions with up to date knowledge of sales and store promotions
- Investigated and resolved customer inquiries and complaints in a timely and empathic manner
- Addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Created and maintained databases to track and record customer data.
Education
Douglas County High SchoolCastle Rock, CO
High School Diploma
1992
Arapahoe Community CollegeLittleton, CO
International Business from International Business
1995
Skills
- Customer Relations and Communications
- Social Media Updating
- Order Placement
- Microsoft Office
- Bilingual in Polish and English
- Accounting Familiarity
Timeline
Business owner
AboutFaceCream, LLC
01.2020 - Current
Server
Keystone Ranch
05.2016 - 02.2017
Office Manager
LBK Photography
01.2010 - 01.2019
Administrative Assistant & Customer Service
Polygon Network
03.2005 - 05.2008
Douglas County High School
High School Diploma
Arapahoe Community College
International Business from International Business
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