Anna Mouganis
Pittsburgh,PA
Summary
Within the past two years I have become a passionate esthetician with a solid foundation in skincare treatments and client consultations. I am proud to deliver personalized services that enhance client satisfaction and loyalty. I have demonstrated the ability to perform advanced waxing techniques while maintaining an organized, hygienic workspace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Esthetician
Kiki Beauty Bar
03.2023 - Current
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Fostered friendly, warm, and exceptional customer experience.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Receptionist
Above All Salon and Spa
10.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Crew Leader
Bruster's Real Ice Cream Of Ingomar
03.2019 - 10.2022
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
Esthetician's License - Esthetics
South Hills Beauty Academy
Pittsburgh, PA03-2023
High School Diploma -
Homeschooled
12-2022
Skills
- Sanitation protocols
- Waxing techniques
- Skincare education
- Client relationship management
- Conflict resolution
- Time management
Accomplishments
Completed private courses through South Hills Beauty Academy including: Lash Lifting/tinting, Brow lamination/tinting, Dermaplaning, and Classic Lash Extensions
Certification
- PcaSkin- Chemical Peals and advanced skincare treatments
- Hydrafacial® Certification – Advanced training
Timeline
Esthetician
Kiki Beauty Bar
03.2023 - Current
Receptionist
Above All Salon and Spa
10.2022 - 01.2023
Crew Leader
Bruster's Real Ice Cream Of Ingomar
03.2019 - 10.2022
Esthetician's License - Esthetics
South Hills Beauty Academy
High School Diploma -
Homeschooled
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