Anna Mutarelli
Lexington,SC
Summary
Seasoned reliable Office Manager offers 25+-year background organizing administrative activities to facilitate smooth office operations. Polished in maintaining records, monitoring inventory, managing incoming and outgoing calls. Proficient in CRM. Microsoft, Oracle, Excel and Quickbooks. Skilled in schedule management, data entry, payroll administration and business correspondence coordination. Attentive to detail with experience in coordinating projects, prioritizing, initiating improvements. and willing to take on new tasks.
Overview
28
28
years of professional experience
Work History
Business Office Coordinator
Brookdale Senior Living
Columbia, SC
02.2025 - 06.2026
- Coordinated daily routines for efficient office procedures such as answering calls, e-mails. meetings, transportation, interviews etc.
- Completed bi-weekly payroll for 30 employees.
- Fostered positive relationships with residents, families, and team members to improve service quality
- Enhanced customer satisfaction by responding promptly to inquiries and resolving issues professionally.
- Facilitated onboarding process. Recruited, hired, trained new staff on office procedures.
- Developed correspondence letters, memos, and emails.
- Implemented efficient filing systems and organizational strategies.
- Managed financial transactions, including invoicing, ordering office supplies, and payroll processing for timely payments.
- Coordinated schedules for the clinical department, when needed.
- Oversaw inventory management, ensuring timely supply replenishment for office needs
Busines Office Manager/Receptionist
Lakeside Place Senior Living
Lexington,SC
10.2022 - 05.2024
- Streamlined office operations to enhance efficiency and improve resident services.
- Implemented administrative procedures to increase organizational effectiveness.
- Oversaw inventory management, maintaining accurate records of supplies and equipment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Office Manager/Managing Co-Owner
TCM Mechanical Inc.
Levittown, NY
09.1999 - 09.2021
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Streamlined office organization to enhance efficiency and professionalism.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Collaborated with management to address equipment performance and improve output quality.
- Coded and entered daily invoices with in-house accounting software.
- Processed payroll and ensured accurate documentation of employee personnel records.
- Managed vendor relationships, ensuring timely delivery of supplies and services.
Office Manager
Installations of America
Bethpage, NY
01.1998 - 04.1999
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Automated office operations for managing client correspondence, payment schedules and data communications.
Education
High School Diploma -
John Bowne High School
Flushing, NYSkills
- Calendar & scheduling coordination
- Accounts Payable and Receivable
- Data Entry
- Invoicing and Billing
- Proposal Writing
- Verbal and Written Communication
- Customer service
- Office administration and management
- Employee onboarding
- Payroll management
- Knowledge of Microsoft, Excel, Quickbooks, UKG Kronos
- Recordkeeping
- Human resources
Timeline
Business Office Coordinator
Brookdale Senior Living
02.2025 - 06.2026
Busines Office Manager/Receptionist
Lakeside Place Senior Living
10.2022 - 05.2024
Office Manager/Managing Co-Owner
TCM Mechanical Inc.
09.1999 - 09.2021
Office Manager
Installations of America
01.1998 - 04.1999
High School Diploma -
John Bowne High School