Anna Napolski
Summary
Energetic and responsible food and beverage server with 11 years of experience. Proficient in alcohol and sales, with a strong focus on excellent customer service and high hygiene standards. Skilled in multitasking, problem-solving, and time management, ensuring accurate and complete orders with a friendly and outgoing attitude. Adept at independently managing tasks and thriving in collaborative team environments. Fluent in three languages, I bring warmth and friendliness to interactions with diverse individuals. My passion for making others smile has been a driving force throughout my career.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lounge Server
Cromwell Casino
11.2024 - Current
- Maintained a clean and organized lounge area, ensuring guest comfort and safety.
- Managed high-volume workloads during peak hours while maintaining a positive attitude and professional demeanor.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
working with kids
11.2021 - 09.2024
- Self employed
food and beverage server
Molly Blooms
09.2018 - 10.2021
- Demonstrated a high level of attention to detail by ensuring all orders were accurate and complete
food and cocktail server
Little Prague
01.2014 - 09.2018
- Serving at the resto-bar and banquet server
- Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
- Adapted quickly to changes in the restaurant environment to provide the best service possible
Education
high school diploma -
mofet
Skills
- Excellent Communication Skills
- Problem Solving Skills
- Multitasking Skills
- Time Management Skills
- Friendly and Outgoing Attitude
- Excellent Customer Service Skills
Certification
TAM card
food handler card
sheriff's card
Languages
English
Full Professional
Russian
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Lounge Server
Cromwell Casino
11.2024 - Current
working with kids
11.2021 - 09.2024
food and beverage server
Molly Blooms
09.2018 - 10.2021
food and cocktail server
Little Prague
01.2014 - 09.2018
high school diploma -
mofet
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