Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Krysta Mills

Henderson,NV

Summary

A hospitable, presentable, and hardworking bartender and server with over 9 years of experience in a range of customer-oriented service roles. Highly experienced in fast-paced roles in casual and fine dining. Always focused on making sure that every guest is served to the highest possible standards by having an outgoing, polite, and professional attitude towards all patrons.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lounge Server

Fontainebleau Las Vegas
12.2023 - Current
  • Strong customer service, teamwork, and interpersonal skills
  • Upbeat, outgoing and positive
  • Deliver beverages in a timely manner
  • Garnish and ensure beverages are made correctly
  • Provide exceptional service in a luxury, high-volume, and fast paced environment.

Bartender/Cocktail Server

Beerhaus
07.2022 - Current
  • Provided prompt, efficient, friendly, and quality service at all times
  • Effectively handle customers special requests and/or complaints
  • Verify ID's
  • Serve multiple beverages with exceptional tray service
  • Upselling and offering recommendations
  • Serve high volumes of customers
  • Host and serve events
  • Serve spirits, wines, craft beers, and mixed cocktails.

Server/Bartender

Spritz 50 Eggs
03.2023 - 11.2023
  • Build rapport with guests, offer tastings, and deliver drinks quickly
  • Ensure all guests feel welcome and are given proficient, professional, and gracious service at all times
  • Make recommendations and offer detailed descriptions of apps, entrees, etc
  • Follow up with guests and ensure they are having the best experience possible
  • Perform open and closing duties, including deep cleaning bar, prepping, and stocking

Server/Cocktail Server

Adelphia's Restaurant
07.2021 - 01.2022
  • Handled a high volume of customers regularly
  • Took orders
  • Served food
  • Checked on guests frequently
  • Set up payments by POS
  • Kept the restaurant clean and sanitary
  • Served beverages including bar drinks (mixed cocktails, wine, beer, and spirits)


General Manager

McDonalds
03.2015 - 07.2021


  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers
  • Interviewed and hired team members which demonstrated dedication and added value to team
  • Established membership loyalty, executing flawless satisfaction to drive client retention
  • Supported long-term business strategies, generating guest relations feedback for process improvements
  • Responsible for profit and loss control
  • Processed payroll
  • Consistently achieved sales goals.

Education

High school or equivalent -

Deptford Township High School
Township of Deptford, NJ

Associate's degree - American Sign Language

Camden County College
Blackwood, NJ
12.2022

Skills

  • Customer Service Skills
  • Store Management Experience
  • Effective Communication
  • Excellent Multi-tasker
  • Strong knowledge of spirits, wine, craft beer, champagne and mixed cocktails
  • Effective Team player
  • Upselling
  • Efficient multitasking

Certification

  • Driver's License
  • TAM card
  • Food Handler

Languages

American Sign Language
Native or Bilingual

Timeline

Lounge Server

Fontainebleau Las Vegas
12.2023 - Current

Server/Bartender

Spritz 50 Eggs
03.2023 - 11.2023

Bartender/Cocktail Server

Beerhaus
07.2022 - Current

Server/Cocktail Server

Adelphia's Restaurant
07.2021 - 01.2022

General Manager

McDonalds
03.2015 - 07.2021

High school or equivalent -

Deptford Township High School

Associate's degree - American Sign Language

Camden County College
Krysta Mills