ANNA NERO
Summary
Organized Medical Receptionist experienced in managing patient check-in and scheduling to ensure efficient flow within healthcare environments. Enhanced patient experiences through effective communication and strong organizational skills, contributing to timely appointments and streamlined operations.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
BronxCare Health System
The Bronx, New York
09.2020 - 06.2026
- Managed scheduling for medical staff and ensured timely patient appointments.
- Coordinated daily office operations and maintained efficient workflow within healthcare environment.
- Assisted in document preparation, including patient charts and reports, for clinical meetings.
Medical Receptionist
Tremont Medical Center
The Bronx, New York
08.2010 - 04.2020
- Checked patients in and out for appointments and collected co-payments.
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments using electronic health record systems.
- Coordinated insurance verification and pre-authorization requests.
- Answered phone calls and directed inquiries to appropriate staff.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Processed medical records and ensured accurate documentation.
- Provided support to clinical staff during busy periods.
Education
High School Diploma - Account
Jane Addams Vocational High School
Bronx, NYSkills
- Patient scheduling
- Appointment scheduling
- Schedule patients
- Appointment coordination
- Co-payment collection
- Medical billing
- Insurance verifications
- Electronic health records
- Maintain records
- Medical charting
- Office workflow management
- Administrative support
- Microsoft Office
- Customer service
- Appointment setting
- Patient coordination
Timeline
Administrative Assistant
BronxCare Health System
09.2020 - 06.2026
Medical Receptionist
Tremont Medical Center
08.2010 - 04.2020
High School Diploma - Account
Jane Addams Vocational High School