Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Nesmith

Lincoln,NE

Summary

I have experience in customer transactions and providing quality customer service. I utilize communication to ensure customer satisfaction and resolve issues promptly. I am also experienced in food handling and ensuring proper preparation and safety. I work well in fast paced environments and take initiative when needed. I demonstrate an ability to work with others.

Overview

5
5
years of professional experience

Work History

Donut Decorator

Hurts Donuts Co.
12.2021 - Current
  • Assisted customers with custom orders by providing helpful suggestions on design elements based on their preferences or event requirements.
  • Enhanced customer satisfaction by crafting visually appealing donut designs and maintaining consistency in product presentation.
  • Adhered to strict quality control guidelines, ensuring uniformity of donuts while upholding company standards for taste and appearance.
  • Handled customer concerns or complaints with professionalism, addressing issues promptly and providing appropriate solutions that resulted in high levels of customer satisfaction.

Barista

Scooters
08.2020 - 11.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Fast Food Worker

Dairy Queen
02.2020 - 08.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.

Education

GED -

Southeast Community College
Lincoln, Nebraska, NE
04-2025

Skills

  • Creative designing
  • Training new staff
  • Hand-eye coordination
  • Sanitation practices
  • Customer service
  • Time management
  • Teamwork
  • Attention to detail

Timeline

Donut Decorator

Hurts Donuts Co.
12.2021 - Current

Barista

Scooters
08.2020 - 11.2021

Fast Food Worker

Dairy Queen
02.2020 - 08.2020

GED -

Southeast Community College
Anna Nesmith