Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Nguyen

San Jose,CA

Summary

Dynamic manager with a proven track record at Riverbend Mobile Home Park, excelling in customer service and team leadership. Enhanced operational efficiency through effective conflict resolution and staff training, achieving significant cost savings by renegotiating vendor contracts. Committed to fostering a positive work environment and delivering high-quality service.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Ready to help team achieve company goals.

Overview

26
26
years of professional experience

Work History

Manager

Riverbend Mobile Home Park
07.2014 - Current
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Realtor /Business Owner

Prudential California Realty
01.2000 - 12.2009
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.

Education

Associate of Arts - Business

Heald College
CA
06-2015

Associate of Science -

Chabot College
Hayward, CA
03-1998

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Staff training and development
  • Complex Problem-solving
  • Operations management
  • Project planning
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Managing operations and efficiency
  • Customer relationship management
  • Professional and courteous

Timeline

Manager

Riverbend Mobile Home Park
07.2014 - Current

Realtor /Business Owner

Prudential California Realty
01.2000 - 12.2009

Associate of Arts - Business

Heald College

Associate of Science -

Chabot College

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