Summary
Overview
Work History
Education
Skills
Certification
Languages
Credo
Timeline
Generic

Anna Olsen

Warren,VT

Summary

Dynamic professional with expertise in team leadership and crisis management. Proven ability to foster safe, inclusive environments while delivering exceptional support in fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Human Resources Administrative Assistant

Sugarbush Mountain
Warren, VT
07.2025 - Current
  • As the HR Administrative Assistant, I serve as a welcoming point of contact within the HR department, facilitating efficient onboarding and delivering front-line support for international staff and seasonal team members.
  • I help ensure seamless operations, accurate documentation, and a warm, inclusive environment for all employees.

Raft Guide

Adirondack River Outfitters
North River, NY
05.2023 - Current
  • Skilled in leading and navigating river expeditions, ensuring guest safety, and providing educational and engaging experiences in outdoor settings.

Ski Patrol

Sugarbush Mountain
Warren, VT
02.2023 - Current
  • Tasks include ensuring resort safety, conducting trail checks and maintenance, mitigating hazards, administering first aid and transportation, and providing general mountain support.

Pool & Recreation Supervisor

The Sagamore Resort
Bolton Landing, NY
05.2024 - 08.2024
  • Supervised daily pool and recreation operations at a luxury resort, managing staff, ensuring guest safety, and coordinating guest activities.
  • I initiated, designed, and implemented staff training procedures and documentation to support consistent, high-quality service.

Lift Operator

Sugarbush Mountain
Warren, VT
12.2020 - 05.2023
  • Lift Operator adept at maintaining and operating lifts safely, managing crowd control, and enforcing COVID-19 safety protocols to ensure guest safety and compliance.

Sailing Instructor

Pleon Yacht Club
Marblehead, MA
06.2021 - 08.2021
  • Senior Sailing Instructor based in Marblehead, MA, teaching beginner and intermediate sailing courses to classes of up to 28 children.
  • Responsible for ensuring their safety, imparting sailing skills, and fostering a fun and engaging learning environment.

Education

Environmental Studies - Emergency Medicine, Parks, Recreation, & Tourism

University of Vermont
Burlington, VT
09.2025

Undecided - economics, government, environmental science

Connecticut College
New London, CT
05.2021

Tabor Academy
Marion, MA
06.2020

Skills

  • Team leadership
  • Collaboration and teamwork
  • Curriculum development
  • Interactive teaching
  • Crisis management
  • Conflict resolution
  • Customer service
  • Analytical reading
  • Celestial navigation

Certification

  • ARC BLS CPR Certified
  • NREMT
  • OED Certified
  • US Sailing Level One Certified
  • US Boating Certified
  • Safe Sport Certified
  • Wilderness First Responder
  • Swift Water Rescue

Languages

Intermediate Spanish

Credo

Share success, own failure, offer support, and accept help.

Timeline

Human Resources Administrative Assistant

Sugarbush Mountain
07.2025 - Current

Pool & Recreation Supervisor

The Sagamore Resort
05.2024 - 08.2024

Raft Guide

Adirondack River Outfitters
05.2023 - Current

Ski Patrol

Sugarbush Mountain
02.2023 - Current

Sailing Instructor

Pleon Yacht Club
06.2021 - 08.2021

Lift Operator

Sugarbush Mountain
12.2020 - 05.2023

Environmental Studies - Emergency Medicine, Parks, Recreation, & Tourism

University of Vermont

Undecided - economics, government, environmental science

Connecticut College

Tabor Academy