Anna Penrose
Wisconsin Dells
Summary
Nearly a decade of experience in the timeshare industry and over five years in leadership at Wyndham Vacation Ownership. Known to be process oriented with consistent results and trusted as a leader by management.
Overview
10
10
years of professional experience
Work History
Frontline Selling Manager
Wyndam Vacation Ownership
Wisconsin Dells, WI
02.2020 - Current
- Support frontline sales representatives while maintaining personal sales requirements and responsibilities
- Reinforcing consistent execution on the sales process through coaching, feedback, and tour support
- Assist managers with proper floor coverage, table support and closings during high demand times
- Mentor new and struggling representatives by assisting with tours and modeling a consistent presentation
- Help lead group and one-on-one trainings focused on the power of a consistent, while simple process, regardless of the tour type in front of you
- Serve as a support system for representatives both professionally and mentally
- Maintain open, honest, and transparent communication with management regarding rep challenges and opportunities
- Provide technology and programs support for representatives and management when needed
Frontline Sale Representative
Wyndham Vacation Ownership
Wisconsin Dells, WI
02.2018 - Current
- Build strong guest relationships through consistent process execution and relationship based selling
- Maintained top preforming results consistently every year
Podium Presenter
Wyndham Vacation Ownership
Wisconsin Dells, WI
06.2018 - 02.2022
- Delivered presentations and supported tours during high demand periods
- Built rapport with guests and set the tone for the sales floor
- Continued to produce strong sales results while maintaining presentation responsibilities
Frontline Sales & Marketing (OPC / In-House)
Bluegreen Vacations
Wisconsin Dells, WI
07.2016 - 11.2017
- Began career in the timeshare industry in both sales and marketing roles
- Developed foundational skills in guest experience and sales process
Education
High School Diploma -
Reedsburg Area Highschool
Reedsburg, WI05-2015
Skills
- Sales Process execution
- Coaching and mentorship
- Tour support
- Closings
- Floor coverage and leadership support
- Positive guest experience
- Relationship building
- Technology and programs assistance
Timeline
Frontline Selling Manager
Wyndam Vacation Ownership
02.2020 - Current
Podium Presenter
Wyndham Vacation Ownership
06.2018 - 02.2022
Frontline Sale Representative
Wyndham Vacation Ownership
02.2018 - Current
Frontline Sales & Marketing (OPC / In-House)
Bluegreen Vacations
07.2016 - 11.2017
High School Diploma -
Reedsburg Area Highschool