Anna Pimentel

delivered friendly customer service to guests and families in fast-paced environment. operate cash register, process transactions accurately, maintain a clean and organized workspace, assist customers with product selections, and worked collaboratively with team members to ensure a positive customer experience

• Assisted customers in selecting frozen yogurt flavors and toppings.
• Operated cash register and processed customer transactions efficiently.
• Maintained cleanliness of service area and dining space throughout shifts.

welcomed customers upon arrival, enhancing first impressions, collected and verified customer information, directed guests to the appropriate department based on their needs, addressed general inquiries, ensuring customer satisfaction and clarity, managed accurate records to support efficient operations and customer follow-up, and provided professional customer service in a fast dealership environment

• Greeted and assisted clients upon arrival at the BMW dealership.
• Managed incoming calls and directed them to appropriate departments efficiently.
• Scheduled appointments for service and sales consultations with team members.