Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Anna Pirrie

Manager
New Haven,CT

Summary

Insightful Manager with 8+ years working experience at various coffee shops in the New England area. 2+ years experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with dynamic planning and organizational skills with passion for serving customers and exceeding expectations. Dedicated to driving positive change.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
2
2
Certificates

Work History

Manager

Donut Crazy Westport
Westport, CT
08.2020 - Current
  • Maintained professional, organized and safe environment for employees and patrons.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.

Event Caterer

Private Chef
Rowayton, CT
09.2020 - 08.2022


  • Crafted exciting catering options for clients.
  • Disciplined and dedicated to meeting high-quality standards.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Barista

Donut Crazy Westport
Westport, CT
09.2018 - 08.2020


  • Recommended products based on individual customer needs and preferences.
  • Maintained regular and consistent attendance and punctuality.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.

Education

Bachelor of Science - Political Science And Journalism

University of Rhode Island
Kingston, RI
09.2015 - 09.2018

High School Diploma -

Fairfield Ludlowe High School
Fairfield, CT
09.2011 - 05.2015

Bachelor of Science - Political Science

Southern Connecticut State University
New Haven, CT
08.2022 - Current

Skills

Exceptional customer service

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Certification

ESPRESSO AND COFFEE MACHINE MAINTENANCE

Timeline

Bachelor of Science - Political Science

Southern Connecticut State University
08.2022 - Current

Event Caterer

Private Chef
09.2020 - 08.2022

Manager

Donut Crazy Westport
08.2020 - Current

Barista

Donut Crazy Westport
09.2018 - 08.2020

Bachelor of Science - Political Science And Journalism

University of Rhode Island
09.2015 - 09.2018

High School Diploma -

Fairfield Ludlowe High School
09.2011 - 05.2015

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