Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Pitchford

Clarksville,TN

Summary

Dedicated customer service representative with strong problem-solving and communication skills. Committed to enhancing customer satisfaction through effective assistance and compassionate care.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Boost Mobile
Clarksville, TN
2024.12 - Current
  • Assisted customers with account inquiries and product information.
  • Processed sales transactions and handled cash register operations.
  • Educated customers on Boost Mobile products and service plans.
  • Maintained accurate records of customer interactions and transactions.
  • Ensured store cleanliness and organized product displays for visibility.
  • Answered customer inquiries and provided accurate information regarding products and services.

In home Caregiver

Charish Hearts
Clarksville, TN
2025.08 - 2025.09
  • Assisted clients with daily living activities and personal care routines.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medication and monitored health conditions as directed by healthcare professionals.
  • Maintained a clean and safe environment for clients through regular housekeeping tasks.
  • Documented client progress and reported any changes to supervisors promptly.

Customer Service Representative

Cricket Wireless
Humboldt, Tennessee
2022.02 - 2024.08
  • Assisted customers with account inquiries and product information.
  • Processed sales transactions and handled cash register operations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Customer Service Representative

Verizon
Humboldt, Tennessee
2018.03 - 2022.04
  • Assisted customers with account inquiries and product information.
  • Processed sales transactions and handled cash register operations.
  • Collaborated with team members to improve customer service processes.
  • Utilized point-of-sale systems for efficient transaction processing.

Education

Gibson County High School
Dyer, TN
2013-05

Skills

  • Customer service
  • Account management
  • Cash handling
  • Product knowledge
  • Record keeping
  • Customer relationship management

Timeline

In home Caregiver

Charish Hearts
2025.08 - 2025.09

Customer Service Representative

Boost Mobile
2024.12 - Current

Customer Service Representative

Cricket Wireless
2022.02 - 2024.08

Customer Service Representative

Verizon
2018.03 - 2022.04

Gibson County High School
Anna Pitchford