Anna Pitchford
Clarksville,TN
Summary
Dedicated customer service representative with strong problem-solving and communication skills. Committed to enhancing customer satisfaction through effective assistance and compassionate care.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Boost Mobile
Clarksville, TN
12.2024 - Current
- Assisted customers with account inquiries and product information.
- Processed sales transactions and handled cash register operations.
- Educated customers on Boost Mobile products and service plans.
- Maintained accurate records of customer interactions and transactions.
- Ensured store cleanliness and organized product displays for visibility.
- Answered customer inquiries and provided accurate information regarding products and services.
In home Caregiver
Charish Hearts
Clarksville, TN
08.2025 - 09.2025
- Assisted clients with daily living activities and personal care routines.
- Provided companionship and emotional support to enhance client well-being.
- Administered medication and monitored health conditions as directed by healthcare professionals.
- Maintained a clean and safe environment for clients through regular housekeeping tasks.
- Documented client progress and reported any changes to supervisors promptly.
Customer Service Representative
Cricket Wireless
Humboldt, Tennessee
02.2022 - 08.2024
- Assisted customers with account inquiries and product information.
- Processed sales transactions and handled cash register operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
Verizon
Humboldt, Tennessee
03.2018 - 04.2022
- Assisted customers with account inquiries and product information.
- Processed sales transactions and handled cash register operations.
- Collaborated with team members to improve customer service processes.
- Utilized point-of-sale systems for efficient transaction processing.
Education
Gibson County High School
Dyer, TN05-2013
Skills
- Customer service
- Account management
- Cash handling
- Product knowledge
- Record keeping
- Customer relationship management
Timeline
In home Caregiver
Charish Hearts
08.2025 - 09.2025
Customer Service Representative
Boost Mobile
12.2024 - Current
Customer Service Representative
Cricket Wireless
02.2022 - 08.2024
Customer Service Representative
Verizon
03.2018 - 04.2022
Gibson County High School