Anna Ramos
Dallas
Summary
High performing bilingual individual with a passion for helping people, with excellent multitasking skills and friendly ethics. Confident in my ability to be a high performing team member to provide the best experience for all and solve problems.
Overview
12
12
years of professional experience
Work History
Unit Technician
Parkland Memorial Hospital
Dallas, TX
04.2024 - Current
- Record vital statistics or other health information
- Clean patient rooms or patient treatment rooms
- Collect biological specimens from patients
- Collect intravenous blood samples from patients (using straight and butterfly needles)
- Dispose of biomedical waste in accordance with standards
- Assess physical conditions of patients to aid in diagnosis or treatment
- Assist with in gynecology clinic procedures (pap smears, hysteroscopies, biopsies, colposcopy)
Phlebotomist
Parkland Memorial Hospital
Dallas, TX
05.2023 - 04.2024
- Collect specimens
- Intravenous blood collections
- Straight needle and butterfly sticks
- Outpatient/Inpatient
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Match laboratory requisition forms to specimen tubes
Contact Center Specialist
Baylor Scott & White Health
Dallas, TX
10.2022 - 05.2023
- Scheduling appointments
- Documenting patient telephone encounters
- Insurance verification
- Claims submission
Customer Service
Western Elite
Dallas, TX
01.2016 - 07.2022
- Maintain records of sales or other business transactions
- Process sales or other transactions
- Answer customer questions about goods or services
- Review laws or regulations to maintain professional knowledge
Client Services
PFS Web
Dallas, TX
10.2014 - 10.2015
- Respond to customer problems or complaints
- Execute sales or other financial transactions
- Discuss goods or services information with customers or patrons
- Respond to customer problems or complaints
Medical Assistant
Clinicas Mi Doctor
Dallas, TX
11.2013 - 10.2014
- Collect biological specimens from patients
- Give medications or immunizations
- Clean patient rooms or patient treatment rooms
Medical Assistant
Patient Place
Dallas, TX
11.2012 - 11.2013
- Give medications or immunizations
- Run tests on patients by symptoms
- Record vital statistics or other health information
- Clean patient rooms or patient treatment rooms
Education
Certificate - Phlebotomy
Texas School of Ph;ebotmy
Irving Texas01-2022
Medical Assistant Certification -
PCI Health Training
Dallas, TX01-2012
High School Diploma -
W. H. Adamson High School
Dallas, TX01-2009
Skills
- Bilingual (Spanish)
- Detail oriented
- Specimen Handling
- Empathy
- HIPPA Compliant
- Data entry
Timeline
Unit Technician
Parkland Memorial Hospital
04.2024 - Current
Phlebotomist
Parkland Memorial Hospital
05.2023 - 04.2024
Contact Center Specialist
Baylor Scott & White Health
10.2022 - 05.2023
Customer Service
Western Elite
01.2016 - 07.2022
Client Services
PFS Web
10.2014 - 10.2015
Medical Assistant
Clinicas Mi Doctor
11.2013 - 10.2014
Medical Assistant
Patient Place
11.2012 - 11.2013
Certificate - Phlebotomy
Texas School of Ph;ebotmy
Medical Assistant Certification -
PCI Health Training
High School Diploma -
W. H. Adamson High School