Anna Ramos
Dallas
Summary
High performing bilingual individual with a passion for helping people, with excellent multitasking skills and friendly ethics. Confident in my ability to be a high performing team member to provide the best experience for all and solve problems.
Overview
12
12
years of professional experience
Work History
Unit Technician
Parkland Memorial Hospital
04.2024 - Current
- Record vital statistics or other health information
- Clean patient rooms or patient treatment rooms
- Collect biological specimens from patients
- Collect intravenous blood samples from patients (using straight and butterfly needles)
- Dispose of biomedical waste in accordance with standards
- Assess physical conditions of patients to aid in diagnosis or treatment
- Assist with in gynecology clinic procedures (pap smears, hysteroscopies, biopsies, colposcopy)
Phlebotomist
Parkland Memorial Hospital
05.2023 - 04.2024
- Collect specimens
- Intravenous blood collections
- Straight needle and butterfly sticks
- Outpatient/Inpatient
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Match laboratory requisition forms to specimen tubes
Contact Center Specialist
Baylor Scott & White Health
10.2022 - 05.2023
- Scheduling appointments
- Documenting patient telephone encounters
- Insurance verification
- Claims submission
Customer Service
Western Elite
01.2016 - 07.2022
- Maintain records of sales or other business transactions
- Process sales or other transactions
- Answer customer questions about goods or services
- Review laws or regulations to maintain professional knowledge
Client Services
PFS Web
10.2014 - 10.2015
- Respond to customer problems or complaints
- Execute sales or other financial transactions
- Discuss goods or services information with customers or patrons
- Respond to customer problems or complaints
Medical Assistant
Clinicas Mi Doctor
11.2013 - 10.2014
- Collect biological specimens from patients
- Give medications or immunizations
- Clean patient rooms or patient treatment rooms
Medical Assistant
Patient Place
11.2012 - 11.2013
- Give medications or immunizations
- Run tests on patients by symptoms
- Record vital statistics or other health information
- Clean patient rooms or patient treatment rooms
Education
Certificate - Phlebotomy
Texas School of Ph;ebotmy
Irving Texas01-2022
Medical Assistant Certification -
PCI Health Training
Dallas, TX01-2012
High School Diploma -
W. H. Adamson High School
Dallas, TX01-2009
Skills
- Bilingual (Spanish)
- Detail oriented
- Specimen Handling
- Empathy
- HIPPA Compliant
- Data entry
Timeline
Unit Technician
Parkland Memorial Hospital
04.2024 - Current
Phlebotomist
Parkland Memorial Hospital
05.2023 - 04.2024
Contact Center Specialist
Baylor Scott & White Health
10.2022 - 05.2023
Customer Service
Western Elite
01.2016 - 07.2022
Client Services
PFS Web
10.2014 - 10.2015
Medical Assistant
Clinicas Mi Doctor
11.2013 - 10.2014
Medical Assistant
Patient Place
11.2012 - 11.2013
Certificate - Phlebotomy
Texas School of Ph;ebotmy
Medical Assistant Certification -
PCI Health Training
High School Diploma -
W. H. Adamson High School
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