Karla Robledo
Dallas,TX
Summary
Experienced medical assistant dedicated to promoting patient well-being through compassionate care and strong communication abilities. Skilled in utilizing critical thinking to deliver high-quality healthcare services. Committed to ensuring optimal health outcomes for all patients by providing personalized and attentive medical support. Demonstrates a passion for delivering superior patient care in a fast-paced medical environment.
Overview
18
18
years of professional experience
Work History
Unit Technician
Parkland Hospital
08.2021 - Current
- Facilitate continuity of care by providing thorough shift reports that included detailed information on patient status and any ongoing interventions or concerns.
- Participate in ongoing professional development opportunities to stay current on best practices and continually enhance skillset.
- Contribute to unit efficiency by maintaining a clean and organized environment, ensuring proper equipment functionality and availability.
- Enhance patient care by monitoring and recording vital signs, finger sticks and assisting with daily living activities.
- Improve patient safety through diligent observation of changes in condition and prompt reporting to appropriate medical personnel.
- Assist with feeding and monitored intake to help patients achieve nutritional objectives.
- Assist in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Care for patients by providing personal assistance and ambulation.
- Utilize medical software to document and track patient progress.
- Assist nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assist with processing patient admissions, transfers and discharges.
- Respond to patient call lights to expedite appropriate follow-through.
- Ensure patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Provide exceptional customer service by addressing patient concerns with empathy and professionalism.
- Contribute to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Order supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
- Enter work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Enhance communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Facilitate smooth transitions during shift changes by diligently preparing handoff reports for incoming staff members.
Medical Assistant
Texas Healthcare Neck & Back Clinics P.A.
08.2011 - 08.2019
- Assist Physician and Nurse Practitioner
- Facilitate translate communication between doctor and patient
- Explain treatment procedures to patients
- Document medical histories and recording vital signs
- Per Doctor authorized drug refills as directed, telephone prescriptions to a pharmacy
- Update and file patients medical records
- Follow up on MRI's
- Scheduling Patients Appointments
- Handle In and Outbound calls
- Administer injections and perform routine tests
- Answer patient questions to ensure complete understanding of all procedures
- Assist physicians with paperwork as needed
Medical Assistant
Dr. Samuel C Ngwu
01.2007 - 07.2011
- Assisted front office staff in scheduling appointments, verifying insurance information, processing prescription requests, and checking in/out 30 patients daily
- Communicate treatment plans to patients
- Answer patient questions to ensure complete understanding of all procedures
- Administer injections and perform routine tests
- Conduct patient intake by asking about histories and taking vitals
- Ensure cleanliness of front office and patient exam rooms
- Prepare patients for routine exams and medical procedures
Education
Sunset Highschool
Dallas, TXMedical Assistant
High Tech Institute
Irving, TXSkills
- Bilingual
- Customer Service
- Data Entry
- EKG
- Injections
- Filing
- Patient Care
- Phone Skills
- Scheduling
- Urinalysis
- Vital Signs
Timeline
Unit Technician
Parkland Hospital
08.2021 - Current
Medical Assistant
Texas Healthcare Neck & Back Clinics P.A.
08.2011 - 08.2019
Medical Assistant
Dr. Samuel C Ngwu
01.2007 - 07.2011
Sunset Highschool
Medical Assistant
High Tech Institute
Similar Profiles
Linda OrdazLinda Ordaz
Unit Patient Care Technician at Parkland HospitalUnit Patient Care Technician at Parkland Hospital
Kebriana WillsKebriana Wills
Environmental Services Housekeeper at Parkland HospitalEnvironmental Services Housekeeper at Parkland Hospital
Jennifer RaffJennifer Raff
Registered Nurse at Parkland HospitalRegistered Nurse at Parkland Hospital
Alexandre MorelAlexandre Morel
Director of Speech at Equality in ForensicsDirector of Speech at Equality in Forensics
Isaac MartinezIsaac Martinez
Medical Assistant at Expedian Urgent CareMedical Assistant at Expedian Urgent Care