Administrative assistant with knowledge in project management and customer service. Experience in database configuration and CRM operations, leading to improved client experiences and efficiency.
Overview
8
8
years of professional experience
Work History
Customer Support Representative
Omni Interactions
Tampa, FL
03.2026 - Current
Provided technical support to customers over the phone and online.
Collaborated with team members to improve productivity and workflows.
Provided clients with information on product features and service options.
Personal Assistant
Hannah Breig
Tampa, FL
03.2024 - 06.2024
Implemented systems for daily operations and task delegation.
Managed daily schedules and calendars.
Organized work projects for clients.
Administrative Assistant
Bly Water District
Bly, Oregon
10.2022 - 11.2023
Answered phone calls and provided customer support to new and existing clients.
Organized and maintained filing systems, ensuring accuracy and confidentiality.
Managed calendars and appointments for staff.
Legal Administrative Assistant
Law Offices Of Shana J. Black
San Diego, California
11.2017 - 12.2020
Reviewed and organized legal documents such as pleadings, motions and correspondence.